Administrated Encompass, FHA, VA, IHDA, USDA, GUS, Fannie Mae, Freddie Mac, and all investors’ websites.Completed HELOC/HELOAN applications.Processed all construction and construction to permanent applications.Obtained builder approval through president/chairperson of the board for all new builders.Assigned file to processing and closing based on case load.Completed HMDA data folders for compliance to review each month.Submitted monthly HMDA to outside vendor collection service through Encompass interface.Submitted annual HMDA data (LAR) to CFPB.Assigned and/or completed CDs and closing packages as needed.Paid online all upfront insurances, including FHA, VA, and Conventional mortgage insurance premiums.Completed annual recertification on FHA Connection to maintain FHA origination approval by HUD.Led the process to obtain FHA Full Eagle approval with HUD in 2017.Submitted closed FHA loans to HUD for insuring and issuance of MIC on all delegated FHA originations. Created and maintained various reports as needed in Encompass.Completed quarterly and annual employee evaluations and reviews.Trained all new hires on systems, policies, and procedures.Submitted monthly and quarterly compliance review requests to outside vendor.Reported quarterly findings from audits completed to board of directors.Managed all aspects of post-closing, including the sale to investors, adhering to defaults or corrections as needed, as well as shipping notes, mortgages, etc. to end investor.Created rebuttals as needed to outside sources.Origination software utilized: Encompass and LaserPro

Assist loan officer with application, process files, generate compliance documents, order appraisals, title, lock rates, client interaction for missing documentation, close mortgage applications.

Managed team of 10 to 15 post-closers, processors, and assistants. Opened, processed, underwrote, and closed an average of 20 files per month. Maintained pipeline of 60 files/month. Sign-off authority of up to $650,000 as a delegated underwriter. Trained all team members on policies, procedures, and systems. Maintained communication and procedures amongst support staff and production team. Hired and terminated coworkers. Origination Software utilized: E3 and DocMagic

Assisted the president in all facets of operations. Oversaw production from beginning to end. Completed applications with new clients on behalf of president. Directed contact during all FHA and state audits. Maintained broker relationships with 35 investors. Origination software utilized: Calyx Point.

Reported payroll to corporate. Processed average of 20 files per month. Oversaw retail operations. Managed opening, processing, and closing departments for two chicagoland locations.