• Effectively manage all facets of store operation, including merchandising, customer engagement, and employee training and oversight.• Drive sales by creating an inspirational customer experience and brand image through knowledge of current fashion trends.• Maintain steady growth by monitoring inventory, KPIs, and sell-through of key products and categories.• Seek out new brands and items to ensure that the product selection meets a range of customer needs and demographics. • Build and maintain brand relationships, monitor new product launches, and leverage brand incentives. Oversee logistics involved with establishing new brand partnerships. Create detailed brand portfolios to train floor staff on brand speaking points and key product features.• Oversee online store performance, fulfill web orders and local deliveries, manage website inventory, and curate online marketing material.

• Create a customer-focused sales experience by managing sales floor flow, maintaining a clean, professional store environment, promoting a positive brand image, and highlighting featured products.• Assist with inventory management and maintain floor stock throughout the sales day.• Understand and communicate brand strengths and specialties, product features, and key speaking points.• Monitor and record customer requests and complaints. Follow up on requests to promote customer loyalty and encourage additional sales.• Suggest buying strategies to support trends and popular products.• Generate and publish social media content to incentivize new product purchases, promote store events, and attract new customers.