• Promoted within Saks to Operations and Merchandiser, reporting directly to Store Manager.• Daily interactions with customers, associates and Management team.• Cross trained into every role in the organization.• Flexible between different task and areas based on needs, effectively provided feedback to management in a solution based approach.• Provided high performance truck check-ins standards by efficiently expediting the receiving and processing of all merchandise.• Quickly and accurately unpacked, hang/folded goods, and secure tags. • Maintained the store merchandising, visual standards by insuring areas are constantly merchandised, including maintenance of signage/fixtures and re-ticket merchandise.• Expedite markdowns, merchandise transfers, customer sends and RTV’s with accuracy.• Process Fulfillment orders for internet customers, located merchandise for in-store customers from other Saks locations.

• Constantly greet customers and update them on current promotions.• Respond appropriately to customers, questions, inquiries, and needs.• Efficiently processes sales transactions using the POS register system.• Opened Saks First accounts and email registrations.• Perform all operational functions needed to run the store, opening and closing.• Participate in ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, and signing fixtures.

• Participate and assist in preparation for Stores opening.• Stocking the selling floor and tables as per the guidelines.• Performs register transactions quickly and efficiently.

• Managed, coordinated and maintained the appointment calendar for Vice President of Sales.• Central point of contact for all Retail Buyers. • Logistics Coordinator for all Accounts. Managed the entire life cycle of the purchase order and re-orders, acquisitions, distributions, allocation and delivery using AS400. • Coordinated daily with the Shipping Manager, Billing Department, Order Entry and IT in the Corporate Office in Philadelphia.• Executed all Purchase Orders for Amazon, the busiest high profiled account.• Insured customer satisfaction by analyzing warehouse inventory for available, oversold and out of stock merchandise, proactively identifying potential problems for resolution.• Established and developed excellent business relationships with the Road Representatives implementing improvement to the Boutique stock management process for over 500 stores.• Processed Invoices for payment from Boutique Accounts.• Executed all re-orders and shipping for all Accounts.• Handled all questions and complaints, notified customers about delays in the delivery schedule.• Presented the various lines and product features in detail to buyers, based on extensive product knowledge.

• Attended the Reception area and greeted all Customers, Buyers, Vice Presidents and Presidents of Companies• Managed phone lines in a friendly positive and effective manner. Handled multiple conversations in a fast paced environment. • Updated appointment calendar’s for the staff. • Made copies, sent faxes, handled all outgoing correspondence.• Performed general office duties. Ordered supplies, samples and managed inventory. • Organized and maintained a clean, effective showroom for the buyers to view the line.• Tracked orders for all stores to ensure timely delivery.• Ordered and organized food and beverages for meetings, taking notes during meetings.• Executed day to day parcel operations for customers. Established parcel carrier relationships with UPS, Fed Ex, USPS. • Secure the office at the end of each working day and implement security protocols.

• Greeted numerous visitors including the President of the Company, buyers and interview candidates.• Manage and maintained six showroom lines.• Facilitated all orders written daily.• Monitored eight phone lines 100-150 calls daily.• Made copies, sent faxes, handled all outgoing correspondence.• Set up and worked the Javitz Children Show.

• Managed, motivated and challenged a team in an atmosphere of mutual respect by fostering support to effectively handle customer problems.• Delegated responsibilities to the team to maintain the department high standards while maintaining customer service and business results.• Monitor sales and trends, suggest re-orders and markdowns.• Communicated closely with buyers of their best and slow sellers, customer feedback and inventory issues.• Executed floor moves based on new arrivals; strategized and managed sale set ups• Prepare semi-annual physical inventory• Maintain constant presence on the sales floor to address customer needs• Approach browsing customers and initiate conversation to determine buying preference.• Suggest looks that have been best sellers, finding appropriate sizes and completing the purchase.• Prepare for promotions by rearranging stock, adding signage and re-tagging merchandise