A strongly driven person, with over 15 years of customer service experience. Extensive knowledge in Microsoft Office Suite with over 10 years experience. 5 years of experience in the Contact Center and Human Resources focused field. Someone who has the skills and the ability to adapt to an everchanging environment. Enjoys finding solutions to problems and helping others. Very analytical with close attention to detail. Work experience has taught me the importance of teamwork and to have a welcoming perspective on innovation. I enjoy spearheading projects and hold experience creating training content and leading training seminars. I enjoy learning new skills and am able to apply newly learned skills quickly. Interested in human resources, business management, leadership, well-being, marketing, documentation, innovation, change-management, education and sustainability.Passionate about customer service, people, project implementation and well-being.