Danielle Moravek Email & Phone Number

United States

- Delivered prompt and efficient customer support through multiple channels (email, chat, social media), ensuring a seamless shopping experience for online customers. Main channel being Support Chat- Addressed and resolved complex customer issues, including order discrepancies, and refunds with a focus on maintaining customer satisfaction and brand loyalty.- Assisted in managing the eCom Babes community by answering product-related queries and guiding customers through the learning process.- Analyzed customer feedback to identify common issues and collaborated with the product development team to implement improvements.- Supported marketing initiatives by providing insights on customer preferences and contributing to promotional campaigns.- Provided one-on-one academic and career counseling to students, helping them navigate their educational paths and achieve their goals.- Monitored student progress- Conducted workshops and seminars on time management, study skills, and career planning- Conducted live Onboarding Zoom Webinars daily- Collaborated with faculty and administrative staff to address student concerns and ensure a supportive learningenvironment.- Managed a caseload of 1000+ students, maintaining regular communication and tracking their academic progress toensure successful outcomes.- Utilized data analytics to assess the effectiveness of student support programs and recommend enhancements to improve student satisfaction and retention.

Braselton, Georgia, United States

Responsible for overseeing all business tasks: Planning, Branding, Marketing, Product Development and accountingResponsible for growth and duplication process of new client acquisitionExcellent time management skillsIdentify opportunity, develop relationships and schedule consultationsCreate innovative approaches to attract new clientsResponsible for recruiting, interviewing and hiring processSchedule and coordinate eventsYear to year sales growth in services and products

Suwanee, Georgia, United States

Direct selling to consumersResponsible for growth and duplication process of new client acquisition and retentionWorked effectively with little or no supervisionEducated and developed new leaderBuilt relationships with clients and maintained consistent communication rooted in trustRequired to demonstrate a thorough needs analysis to provide best solutions for client’s goals

Suwanee, Georgia, United States

Sell and promote productsManage schedules for all employeesProduct InventoryImplement best practices and standards in customer serviceEnsure customer satisfactionTop performer

Atlanta, Georgia, United States

Responsible for new client acquisitions and established partnerships with retail vendorsResponsible for new hire recruitment and onboardingManaging employee payrollResponsible for providing excellent customer serviceScheduling and executing all appointment booking, canceling, and confirmingCoordinate group/vendor eventsResponsible for opening and closing business doors

Dacula, Georgia, United States

Expanded book of business month over month due to client relations reputationBooked, cancelled, and confirmed all appointmentsResponsible for all product inventory and orderingResponsible for hiring and recruitmentPerformed a vast amount of proceduresCustomer facing / front desk responsibilities

Naples, Florida, United States

Responsible for all bookings and phone callsInventory of productsOpened and closed salon dailyHelped schedule and coordinate events

License, Master Aesthetician/Esthetician

Esthetic License For State Of Florida, Master Aesthetician/Esthetician