Develop and lead Strategic Partnerships, including fee for service, community based, philanthropic, and corporate, to enhance the Small Business Support Circle. Deliver Partnership sales pitches, draft and maintain current contracts, create and oversee onboarding, keep pace of all KPIs, goals, and actively seek opportunities for growth within existing partnerships. Execute on renewals of Partnerships. Set strategic goals and metrics for yearly growth, increased satisfaction scores, identify long-term program and community-building improvements, then work with internal and external stakeholders to implement them.Collaborate with Marketing & Communications to create all Partnership materials and messaging, including social media content. Support internal data revamp and platform migration. Co-Manage UX mapping, improvements, and strategy for continued Success. Manage Business Advising Associates and Relationship Managers, ensure personal and team metrics for weekly, monthly, and yearly goals. Strong focus on Career Development and creating plans for team members to further develop their professional skills.

Onboard Partners, Create and Track KPIs, Liaison between Funders, Partners, and Clients. Identify areas for growth and improvement. Collaborate across internal teams, Create external print/video/webinar/workshop content for partners and clients. Manages team of four Relationship Managers.

Connects small business owners to resources they need to grow and be successful in their business. Including connecting to pro-bono advisors, trainings, networks, and more.

Business Development, Client Onboarding, Retention, Managing KPIs, Liaison between Investors, Colleagues, and Clients. Hired, Trained, and Managed team of eight associates. Dabbled in software programming for the company’s flagship product, Recruiting Radar.

Facilitate testing of adult learners seeking career certifications, student course testing, and state compliance testing.