Danielle Moss, Mpa, Msw Email & Phone Number

Spartanburg, Sc

I am currently connected to the City of Spartanburg as a Recreation Leader. I plan and organize my daily work routine. Ensure a positive patron experience by swiftly identifying and resolving escalated situations. Exceptional customer service is provided to patrons. Actively participate and engage in meaningful community events.

Boiling Springs, Nc

I was previously associated with Gardner-Webb University as an Education Enrollment Officer of Digital Learning, and I enabled the achievement of departmental goals and objectives by devising and implementing strategic action plans. I assess student educational needs via email, text, and telephone correspondence. I prepared and organized all records for reporting, analysis, marketing, recruitment, and budgeting purposes. I established and sustained strong relationships with colleges, universities, and higher education institutes. I helped students with admission process in line with set standards, policies, and regulations. I engaged with students and guided them on course timelines and rotations as well as program structure.A few key achievements in this tenure included:~ Recognized for consistently remaining flexible in dynamic and challenging environment.~ Managed portfolio of ~200+ candidates for admissions while maintaining active communication.~ Ensured positive client experience by swiftly identifying and resolving escalated issues.~ Drove recruitment at conferences, community colleges, universities, and schools.~ Coordinated with dean of college of education on admission process and application review.~Nominated for the Top Dawg Award

I joined Cookout in 2014 as a Trainer and Cashier while being a student. I greeted guests entering the restaurant and ensured everyone had a memorable experience. I fostered professional relationships with guests and staff members. I enforced end-to-end controls for compliance with company guidelines. I resolved guest complaints, took feedback, and improved upon key areas to generate positive feedback and repeat visits. I managed all aspects of cash drops, restaurant correspondence, and cleaning tasks.A few key achievements during this tenure include:~ Completed all tasks assigned by supervisor/manager for a seamless workflow.~ Enhanced multi-skilled competencies of new employees via inspirational leadership and training.

Spartanburg, Sc

Lexington, Sc

Spartanburg, South Carolina, United States

Greenville, Sc

In 2015, I was the Receptionist at Toyota of Greenville/Greenville Luxury, and I welcomed visitors and provided exceptional customer service. I mitigated accidents and incidents by building safe and clean work environment. I administered employee and department directories as well as telecommunication system. I documented and communicated both actions and irregularities to management for data-driven decision making.A few key achievements during this tenure include:~ Accomplished set goals and objectives in collaboration with other team members.~ Complied with policies and procedures by tracking logbook and issuing visitor badges.

Boiling Springs, Sc

Master Of Public Administration - Mpa, Public Administration

Gardner-Webb University’s Master of Public Administration program is to prepare the student for a successful career in public.

Master'S Degree, Social Work

The Master of Social Work program provides the knowledge and skills to work with individuals, families, groups and communities. Students.

Bachelor'S Degree, Sociology

Lander's program prepares students for a variety of more specialized occupational opportunities in fields such as non-profit.