Danielle Mucha Email & Phone Number

Marietta, Georgia, United States

• Manage and lead technician team toward company goals and expectations• Train new hire technicians• Review and interview prospective technicians• Data entry, product dispensing, release to patient, refill requests, prior authorizations, immunization processing of prescription filling process• Troubleshoot insurance and drug coupon adjudication rejections• Professional telephone skills, communicating with patients, doctor’s offices, hospitals, insurance companies, other pharmacies• Maintenance of pharmacy inventory, ordering, returns, overstock, drug transfer, supplies, prescription delivery, patient medication synchronization, autorefill• Review patient clinical opportunities, drug profiles, drug maintenance and adherence, immunization opportunities• Weekly invoice reconciliation• Weekly writing of technician schedule• Help patients live happier and healthier lives

Atlanta, Georgia, United States

• Manage and train crews of 25 to 50 members over 27 stores• Review, interview, and hire prospective crew members• Execute and train crew members on Dunkin’ Donut product standards• Communicate effectively and efficiently to crew members, members of management, and customers• Troubleshoot equipment malfunction• Weekly writing of crew member schedule

Bachelor'S Degree, Spanish Language And Literature

Bachelor'S Degree, Chemistry

Activities and Societies: Teaching Assistant for level 1 and 2 chemistry classesObserved and graded laboratory skills of level 1 and 2.