o Lead cross-cutting initiatives and complex projects on behalf of executive leadership and provide technical assistance on complex policy considerations in areas of expertise. o Serve as a subject matter expert on programmatic operations and regulatory policy related to health insurance eligibility and verification through the federal marketplace (healthcare.gov). Areas of subject matter expertise include immigration, citizenship, and Medicaid. Analyze and provide operational leadership on legislative, regulatory, and policy matters under the Affordable Care Act. o Brief senior leadership on areas of expertise as well as emerging issues and propose solutions. o Mentor, train and coach junior members of the team. o Plan, facilitate, and execute annual team retreats, off sites, and other team building activities. Collaborate with teams across the organization to develop annual strategic goals and track progress toward goals throughout the year.

o Served as Deputy Director for a team of 14 employees. o Supported senior leadership by leading cross-collaboration efforts among teams, building relationships both inside and outside the organization, and managing multi-phase complex projects.o Proactively identified organizational issues of concern and briefed senior leadership with proposed solutions and managed situations to resolution.o Performed bi-weekly check-ins with individual employees to keep abreast of work activities and strategize solutions on areas of concern. Mediated interpersonal disputes between employees when problems arose.o Facilitated weekly team meetings and updated employees with information from senior leadership as needed.

Managed and coordinated external audits between auditing organizations (Government Accountability Office and Office of the HHS Inspector General) and internal CMS program staff on a variety of CMS programs including the Affordable Care Act, State-Based Marketplaces, IT privacy and security, and Medicaid. Analyzed, reviewed, and produced documents related to regulations as well as programmatic operations to answer GAO and OIG inquiries. Briefed CMS senior officials in preparation for meetings with auditing organizations as well as agency responses related to GAO and OIG audits. Maintained strong relationships both within CMS and with auditing organizations to foster collaboration and shared work opportunities.

Represented NQF on Capitol Hill and in advocacy coalitions. Disseminated legislative/policy updates relevant to NQF’s work to internal staff through written and oral presentations. Prepared talking points and background memos for the CEO and senior staff prior to meetings and testimony on Capitol Hill. Planned and executed written publications such as the organization’s Annual Report to Congress and website feature stories.