Danielle Ouellette Email & Phone Number

Haverhill, Massachusetts, United States

Purchase product through multiple vendors and set pricing.Introduced new inventory management system through BevSpot to introduce inventory automation and streamline product management.Process orders each week to ensure inventory is fully stocked.Create menu items and provide training to employees to prepare menu items.Manage daily schedules of all employees and act as the primary point of contact for scheduling or staffing needs/conflicts.Operate and organize multiple competitive leagues with 30+ customers each.Organize, promote, and operate one-off events.Establish and maintain vendor relationships throughout multiple orders and negotiations. Seek out alternate vendors when the primary option is not able to meet demand.Manage all essential day-to-day activities to ensure the establishment is operating at peak capacity:o Provide and audit cash for all register systemso Collaborate with teams to ensure weekly specials are advertised on menus, league items and social mediao Ensure all POS locations are fully stocked with required producto Assign coaches with customers based upon reserved bookings, walk-inso Ensure employees are maintaining clean and operational facilitieso Ensure all customer entertainment options are functional and availableo Secure the building at the conclusion of each shiftMediate customer requests for refunds and/or discounts due to canceled or dissatisfying coaching sessions.First point of escalation for staff and/or customer issues or complaints.Implemented and synchronized Google calendars/documents to help the leadership team become more organized and efficient.Manage and track employee costs to ensure weekly and monthly allowances remain in-budget.Interviewing and hiring new personnel for openings in the kitchen, front desk, bar, and coaching departments.Resolving billing disputes raised by vendors and partners.

Peabody, Massachusetts, United States

Requisition merchandise from supplier based on current inventory, available capacity, customer demand and/or advertised specials.Analyze stock to establish catalog numbers, sizes, colors, and quantities of merchandise.Record inventory and examine merchandise to identify items to reorder/replenish.Quality control for shipments to ensure product quality and quantity.Regularly perform inventory management procedures on-premises and investigate discrepancies/adjust for errors.Examine available inventory for wear or defects, reporting any damage.Perform competitive market analysis and price products based on market value.

Bachelor Of Arts - Ba, Political Science And Government

Activities and Societies: Political Science Honor Society

Political Science And Government