Danielle Overkamp Email & Phone Number

• Conducted thorough property investigations to identify and classify damages for customer claims.• Directed claims negotiations within allowable state limits and supported successful litigation's for advanced issues.• Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.• Evaluated original investigation reports and documents to resolve secondary concerns.• Identified insurance coverage limitations with thorough examinations of claims documentation and related records.• Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.

Dallas, Texas, United States

Sunnyvale

• Ensured confidentiality of patient information and data.• Obtained accurate medical histories from patients, highlighting critical information.• Performed clerical duties, such as word processing, data entry, answering phones and filing.• Ensured collection of lab specimens by appropriate lab courier.• Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.• Scheduled appointments and registered patients.• Offered age-appropriate patient care before, during and after exams.• Sanitized, restocked and organized exam rooms and medical equipment.• Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.

Garland

• Assisted wait staff with timely food delivery and guest requests.• Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.• Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.• Taught servers how to memorize menu ingredients and provide information in friendly and relatable manner.• Set schedules for 30+ staff by planning and designating shifts and hours.• Trained ALL incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.• Oversaw balancing of cash registers, reconciled transactions and deposited establishment’s earnings to bank each night.