Danielle Overkamp Email & Phone Number

• Conducted thorough property investigations to identify and classify damages for customer claims.
• Directed claims negotiations within allowable state limits and supported successful litigation's for advanced issues.
• Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.
• Evaluated original investigation reports and documents to resolve secondary concerns.
• Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
• Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.

Dallas, Texas, United States

Sunnyvale

• Ensured confidentiality of patient information and data.
• Obtained accurate medical histories from patients, highlighting critical information.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Ensured collection of lab specimens by appropriate lab courier.
• Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
• Scheduled appointments and registered patients.

Garland

• Assisted wait staff with timely food delivery and guest requests.
• Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
• Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
• Taught servers how to memorize menu ingredients and provide information in friendly and relatable manner.
• Set schedules for 30+ staff by planning and designating shifts and hours.
• Trained ALL incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.