Danielle P. Email & Phone Number

Chicago, Il, Us

Greater Chicago Area

Chicago, Illinois, United States

-Manage DieboldNixdorf's Digital Mobile Banking roadmap from concept to launch-Responsible for app release trajectories including software integrations and onboarding with customers-Coordinates with multiple parties (product team, vendors, strategic partners, R&D, business partners, etc.) to meet the customer’s priorities while displaying awareness of the insights, needs and constraints of those stakeholders-Actively participates in Agile development to provide immediate answers, feedback, and direction to the product team based on domain expertiseo Valiantly represents the voice of the customer within the teamo Fosters a team culture keeping a common goal for the team based on the product vision. Regularly engages with the product team to guide priorities, refine features, define functional requirements, and help address blockers impacting successful team completion of sprint goals.-Operate as a StakeHolder with UX/UI design acumen-Create and implement usecases , incorporate usability and A/B testing in product roadmap features-Owns the outward communication of product progress and value to stakeholders

Remote - Chicago

-Works closely with Cross Domain Product Managers to define global product features according to the product roadmap and strategy.-Actively plans and prioritizes the product feature backlog according to business value and clearly articulates priorities for the product team. -Writes detailed user stories and acceptance criteria at a pace to ensure the product team always has an adequate number of prepared stories to work on. Participates in grooming sessions with the R&D team to ensure stories in the sprint are fully understood and stories in sprint backlog are well groomed & estimated.-Client-facing experience-Deep understanding of mobile development and experience with multiple digital marketing functional areas such as, Web, CRM, e-commerce, advertising, creative design etc

Chicago, Illinois, United States

-Responsible for performing QA/UAT, over entire Hyatt.com Site developing test plans and test scripts, and mentoring other Quality Assurance Analysts on the team. -Developed and establish quality assurance standards and measures for the information technology services within the organization-Gathered and analyzed data in support of business cases, proposed projects, and systems requirements. Created test plans and scripts for tracking defects and fixes in product development, software application development, information systems, and operations systems

Perform test estimations and execution covering functional through regression testing utilizing manual and automated test methods when applicableUsing Selenium responsible for creating Junit and TestNg scripts for regression suite , completed code refactoring using MavenDevelop and maintain test design, test plan and trace ability for the SUT.Focus daily task on verification of new API development in house and third party for mobile app upgrades, tested APIs using SoapUI Pro sending request and validating response in JSON formatCover backend testing of e-commerce site using SQL Server Work with cross functional teams including: Business Analyst, Scrum master, Project Leads & Owners in an agile setting running 2 week and 4 week cycles in tandem

Greater Chicago Area

•Managed 14 mobile app releases, with +300 test cases and 10% defect rate per release and 2% post-production crashes. •Tested mobile architecture and infrastructure enhancements to support the SOA designed using RestFul, WSDL, and API structures totaling just over 150 endpoints and version control, Apigee crash monitoring, Google Cloud Messaging, and Apple iBeacons/BLE, Apply Pay, GoogleNow, mWeb Adaptive/Responsive installation•Led $25M omnichannel communications integration (IVR, SMS, mWeb consent & preferences) plus re-architecture of transaction & event messaging to drive incremental $156M sales, 20% autodial & inbound call diversions for $140M (2-yr) OpEx savings •Led pharmacy SMS program migration after vendor platform breach to avoid +$45M revenue loss, ~15% user attrition, FCC fines; grew sales 10% via app performance tuning, short code & data/protocol transfer, dual-vendor continuity ops plan•Directed QA team: 2 onsite + 4 offshore supporting 15 developers across Android, iOS, mWeb/Adaptive & Windows on 3-week sprints testing large backend database systems using HIPAA compliance guidelines, web service calls for endpoint validation•Provided time and cost estimates ($50-500K), liaised with Ops Center for post-launch maintenance support; provided performance reports to product managers; revised troubleshooting documentation; advised senior leadership•Executed system regression tests to support delivery of mobile apps and mWeb ecosystem that drives +$2.8 Bn P&L revenue impact, increasing Y/Y growth of ~18% in 2014•Tested and supported architecture enhancements and SDK integrations (Apigee, ATG framework upgrade, and +10 third-party integrations), mobile messaging (SMS, push notifications, email, rich media)•Delivered new products/features for digital pharmacy, digital photo, messaging CRM, and loyalty rewards across Android, iOS, Windows and mWeb ecommerce platform including cron/batch jobs in Unix environment and push notifications

Greater Chicago Area

Coordinate with off-shore development and QA team to ensure software development is on target for deliverable. Oversee the automation efforts for the frontend website portal, provide scripts for the test repository, supervising additional teammates on automation configuration . Completed test framework using Selenium w java language , with Jenkins for continuous builds Derived the Quality Assurance documents for processes and optimization of testing environments, setting a standard for unit test coverage.Provides cross function support to implementation, & business managers to confirm test scope meets agile time schedule and verification of requirements are traced for audit purposesParticipate in monthly one-one to discuss best practices for the emerging quality division to continuously meet customer needs. By reporting on the ROI of adding additional test environments to decrease builds per month, reducing defects in production by 65%Sole QA support for new Mobile App version for domestic and international market, adaptive app

Greater Chicago Area

Managed the quality assurance team with 3 direct reports and testing standard for a HIT platform SaaS, including cross browser testing, manual and automation testing Designed and maintain test plans, derive processes for ongoing projects. Perform audit, integration, performance, optimization, and functional test on weekly sprints. Reduced delayed builds to production within 6 weeks of being hired with a team 2 employeesOffered Tier 1 and 2 Customer Support to clients during regular business hours and rotating 24 hour on-call supportDocumented test results in weekly, reports, sprint calls, and daily stand up meetings

Greater Chicago Area

Developed test plans and test cases from wire-frames and copy decks to evaluate industry leading product brandsExecuted web site and mobile testing per defined customer and quality requirements, responsive design Participated in new business pitches as requiredFamiliarity with CRM, creative agency, QA metrics, & UX design phases Tested all QA cycles in a digital environment with attention to analytics details, client sandbox environments and company QA environments

Greater Chicago Area

Analyzed business and system requirements to create and execute detailed test plans and verify bug fixes using bug tracking system through SDLCAssure test data, schedule automated/manual test. Approve results documentation and tracking system updates, understanding in test scriptsOpened customer support tickets and verified new fixes for customers. Tested procedures for database and tested front and backend testing for AT&T and Sprint OTA activation and server updatesDeveloped technical documentations and made presentations and training to diverse audience, i.e. upper management, third party vendors and customers Interacted with developers, project managers, business analyst to resolve technical defects of SDKs. Trained team of 2-4 members through product customization using Agile Development Life Cycle process, as well as project planning, defect tracking, and reporting

Libertyville Illinois

RF Engineering Created and executed functional, regression, and usability test using end to end system test cases at black box level during product development.Responsible for identifying defects and analyzing test results as well as test process improvement, represented test team in weekly meetingsOffered direct support to third party vendors working in root cause analysis

Master Of Business Administration - Mba

Bachelor'S Degree

Education record

Education record