Danielle O'Connor Email & Phone Number

Atlanta, GA, US

• Provide products and solutions to the automotive, RV, marine, and motorcycle/powersports industries that drive customer retention and protect consumers from the perils of ownership.
• Act as liaise between the client and cross-functional internal teams to ensure the timely and successful delivery of product solutions according to customer needs.
• Operate as the primary point of contact for each of my accounts. Provide daily support on products, services, initiatives and strategies based on account metrics.
• Implementation on project roll-outs, delivery of products and services, and project management related to on-going projects to ensure client requirements and growth strategies are met in a timely matter.
• Manage and/or oversee the resolution of client issues throughout various internal departments.
• Assist with urgent, or severity requests or issue escalations as needed.

Cumming, Georgia, US

• Account management and consultant in the automotive industry specializing in omni-channel marketing and digital advertising. Providing dealerships with highly innovated technology and data analytics to locate, track.
• Primary point of contact for approximately 40 accounts simultaneously, lead product orientations via virtual meetings and served as an adviser in all customer onboarding sessions. Provided dealerships with best.
• Strategically align with client’s long-term goals to increase client retention, optimize existing account sales and boost company’s revenue.
• Cross-departmental collaboration to manage and implement client needs in a timely manner. Overseen campaign analytics, media engagement rates, data integration and creative direction for all media types and sources on.
• Provide strategic recommendations based on campaign performance, market analysis and industry changes.

Exton, PA, US

• Strategic sales overlay and resource to support Ricoh direct sales with Ricoh Office Printers and Visual Communication solutions. The subject matter expert for a geographic territory.
• Exceeded assigned sales objectives within designated regions and revenue quotas regularly. Thus increasing Ricoh’s share of wallet of total device volume.
• Initiated and completed all phases of the sales process including prospecting, qualifying opportunities, scheduling appointments, making presentations, understanding business needs, developing solutions and proposals.
• Regularly performed internal and external training presentations and demos on Ricoh’s Interactive Flat Panel Displays to illustrate collaboration amongst all the audio-visual devices.
• Incorporated and maximized Ricoh’s video conferencing technology conjointly with Videxio’s Advanced Unified Communication System.

Exton, PA, US

• Responsible for promoting sales and increasing market share by introducing company products as business solutions and providing account management services within a specific targeted territory.
• Hired directly due to outstanding work performance, on this account, with previous employer.
• Leveraged Direct Market Reseller events for training and floor days to increase product knowledge and to stay current with new products as well as differentiated against competitor products and pricing.
• Participated in trade shows, floor days, luncheon-learns, and product demonstrations to promote company image and products.
• Managed each account to establish relationships to ensure new product set-up, maintain MAP pricing, product inventory buy-ins, production and distribution, developing spiffs and promotions for the sales reps.