Department: Field Services - Operations & Resources.Activities/Responsibilities: Operations - Responsible for coordinate field services work orders (plan activities, costs, resources, time schedule and spare parts); act as a contact person for customer during services execution; coordinate the team when they are assigned on a work order; follow-up and report the status of the work to customer or internal stakeholders; ensure that the work will be performed according to Wärtsilä QHSE guidelines and customer site procedures. Resources – Responsible for managing the Mechanical Field Services Team (Energy Business) located in the Southeast and Northeast Region; act together with the resources planner to inform resources availability, as well as plan the trainings and update the necessary documentation for the team.

Department: Field Services - Operations.Activities/Responsibilities: Responsible for coordinate field services work orders (plan activities, costs, resources, time schedule and spare parts); act as a contact person for customer during services execution; coordinate the team when they are assigned on a work order; follow-up and report the status of the work to customer or internal stakeholders; ensure that the work will be performed according to Wärtsilä QHSE guidelines and customer site procedures.

Department: Sales Support.Activities/Responsibilities: Responsible for supporting Account Managers during all stages of the sales process, carrying out the following activities: work together with Field Services Team, to align the service scope and to estimate the necessary manpower; price calculation; technical and commercial offers preparation; TechRequests creation; check resources availability with Resources Team; services notification creation; and participation in customer meetings.

Department: Sales.Activities/Responsibilities: Responsible to deal with Brazilian customers, participating in all stages of the sales process, carrying out the following activities: preparation of presentations about company portfolio; work together with all engineering areas, to align the service scope and to estimate the necessary manpower; price calculation; technical and commercial offers preparation; follow-up with the customer; negotiation; and participation in customer meetings.

Department: Sales.Activities/Responsibilities: Responsible to deal with International customers, participating in all stages of the sales process, carrying out the following activities: identification of new opportunities; preparation of presentations about company portfolio; price calculation; technical and commercial offers preparation; follow-up with the customer; and negotiation. In addition, I did a job rotation for a month and a half in the PMO (Project Management Office) area, and for one month in the planning area.

Department: Sales.Activities/Responsibilities: Responsible to support the implementation of sales activities for the Middle East Office, carrying out the following activities: mapping the local market; identification of new opportunities; assistance during the preparation of technical and comercial offers for Middle East companies; and creation of a database with the documents and information requested by international customers.

Department: Industrial (Heavy Industry Department).Activities/Responsibilities: I gave assistance on financial analysis activities for customers in the automotive and capital goods sectors, carrying out the following activities: credit situation analysis; and support during the preparation of analysis and monitoring reports of the projects. Also, I was responsible to prepare a database for Heavy Industry Department projects.