Danielle Partington Email & Phone Number

Salford, Manchester

• My current position supports the vocational programme team at the Pendleton campus of Salford City College. My duties include:
• administering the student files from registration to course completion/ progression;
• providing administrative support to an academic team of management, teachers, tutorial coaches and learning mentors;
• coordinating assemblies;
• maintaining high levels of quality assurance, including focus groups and course evaluation;
• using information systems and preparing reports and statistics;

Manage incoming emails from customers, then prioritise and allocate calls to the Field Support engineer team. Ensure SLA's and service expectations are adhered to and all work is effectively recorded and communicated.Project manage the upgrade of Co-operative ATM intruder detection nationwide.Manage stock levels of each engineer's van stock.Liase with.

Manchester, United Kingdom

• Project and departmental budget management.
• Market research, data analysis and presentation.
• Administrative support of the Marketing department.
• Updating and editing data for the organisation’s internal and external website.
• Copywriting for internal and external websites to a range of audiences.
• Proof reading of press releases and web articles.

Booking of meeting rooms, food and accommodation.Maintenance of filing and archive library.Maintenance of in-house database.Reconciliation of credit card and petty cash.Building safety and security.Carrying out risk assessments.Receiving and directing all incoming calls. Opening and distribution of post and the preparation of outgoing post.Preparation and.

Answer all calls in a professional manner.Provide excellent customer service.Take payments via credit/debit card.Make amendments to bookings where necessary.Liaise with shop based travel agents.Use initiative to problem solve.Achievements:Consistently met call targets.Completed various in-house training courses.

Pgce Secondary English

Celta

Ba Honours, English

Gnvq Advanced, Business And Administration

9 Gcse'S Including, English; Maths And Science