Manage operations for Private Equity owned, multi-site PCMH Recognized Primary Care Practice. Provide strategic direction for day-to-day and long-term success. Improve Operational Processes to promote practice wide compliance, patient satisfaction and clinical outcomes.Develop and implement practice standards that support the delivery of patient-centered, cost effective and quality driven care. Promote organization-wide participation through transparency, collaboration and mutual learning.Collaborate with the financial team to review financial data reports and KPI, monitor profit/loss and develop plans to further revenue growth. Ensure budgets and volumes are within targets and implement fiscal management systems to meet financial goals through forecasting. Supervise revenue cycle management operations. Review insurance claims and billing issues to ensure optimal claims adjudication and revenue. Identify viable opportunities for additional revenue sources and implement new programs to drive patient compliance and engagement.Perform all HR related functions and regulatory compliance initiatives. Develop and maintain practice specific accountability protocol, as well as NCQA, DOH and HIPAA compliance policies. Maintain PCMH recognition through annual reporting.Measure clinical performance through the compilation and analysis of data and communication of results and recommendations throughout the organization and support the institutional approach to quality and patient safety to lead a comprehensive quality/performance improvement program.

Neurosurgical Practice Manager: Managed neurosurgical department operations. Lead physicians, administrative and support personnel to assure operational concerns with the Center are continuously identified and addressed.Identified departmental shortcomings and developed plans to promote optimal department efficiency.Reviewed billing department functions to ensure efficient RCM operations.Created regulatory processes and employee training manual. Ensured that senior level employees followed uniform training policies. Developed and maintained HIPAA compliance review policy.Facilitated the addition of two practice locations. Coordinated practice expansion with IT, facilities management and staffing needs.Pain Management Practice Manager: Managed all clinical and administrative operations of the newly acquired pain management department.Proactively identified problematic clinical and administrative issues to develop appropriate solutions.Established and maintained regulatory compliance protocol and processes. Created Opioid Agreement policy and enforced compliance. Facilitated the on-boarding of new physicians by credentialing with hospitals and insurance companies, obtaining proper state and federal licensure, securing malpractice insurance policy, setting up IT credentials, and coordinating training with chief attending physician.Launched two new office locations, hired additional staff and maintained employee schedules. Established billing department and developed RCM policies and procedures to ensure timely and optimal insurance collections.