Danielle Pento Email & Phone Number

Georgetown, Ontario, Canada

Support the President and Parts Manager in all administrative duties. Provide customer service to clients. Monitoring part requests, processing sales orders, purchase orders, accounts receivables, and invoicesusing QuickBooks. Maintaining part stocks, purchasing office supplies, and all shipping and receiving. Review and process packing slips and vendor documentation on received parts. Maintain weekly and monthly inventory control reports for the President. Create and maintain spreadsheets. Travel arrangements when necessary

My goal as a freelancer is to do the things, that you don’t want to. Whether it is because you don’t have the time or you find the tasks tedious. This mindset allows my clients to concentrate on the more important aspects of their business. Some examples of what I offer my clients: - Data collection- Data entry- Research- Writing (reports and documents)- PowerPoint or Prezi presentations- Event planning - Email management - Email customer service- Calendar management- Transcription

Mississauga

• Create and deliver PowerPoint and Prezi presentations • Conduct in-depth research and analysis to write articles and communications for clients• Offer aid to the Technical Dept. in spreadsheet data entry and downloading reports• Provide software assistance to members of staff and aid the IT Department in offering continuous support

Toronto, Ontario, Canada

Temporary ContractAdministrative Assistant, Post-Liver Clinic• Regularly demonstrate empathy and compassion when interacting with patients.• Communicate effectively with patients and schedule clinic appointments, consultations with medical specialties, and diagnostic and therapeutic tests• Educate individuals on how to use the communication system for patients, Easy Call, prior to their discharge from the hospital. • Receive messages from patients through Easy Call and relay necessary information to Nurse

Barrie, Ontario, Canada

Administrative Assistant, DialysisOffered support to leadership members (Resource Nurse, Manager, Director) with document preparation and report writing. Responsible for purchasing and overseeing the incoming inventory, using the Central Ontario Healthcare Procurement Alliance (COHPA) system. Entered all confidential patient information into Meditech.• Developed vendor relations for supply purchases, especially during emergency situations. Managed the research and data collection as the second point of contact for the Ontario Renal Reporting System (ORRS) and submitted reports to the Ontario Renal Network (ORN).• Prepared monthly report for the Ministry of Health and Long Term Care. Effectively communicated as the prime liaison between the centre and the hospital, the public, and department staff.• Assisted the Transplant Coordinator in entering tests, as well as ordering imaging and compiling results in a timely manner to be forwarded to the respective transplant hospital, ensuring the transplant patient’s status was not affected. • Coordinated consultations with specialists that were ordered by the centre physicians, as well as scheduled imaging appointments, which entailed extensive knowledge of medical terminology.• Entered daily and monthly blood work for the Floor Nurses and coordinated pick up of specimens for delivery to the hospital lab.• Registered and revisited patients daily, and kept track of treatment statistics and patient census for monthly reporting by creating spreadsheet to help keep track. Reviewed all incoming invoices, expense forms, purchase orders, contracts and agreements noting issues for review and approval.• Collected statistics from the patient charts and submitted reports for the Vascular Access Coordinator. Collaborated with Coordinator in regards to setting up consultations with Vascular Surgery as well as specialized imaging in Interventional Radiology.

• Register and revisit patients • Reception duties • Schedule clinic appointments and consultations• Process patient referrals and diagnostic imaging appointments• Print daily reports• Prepare charts for clinic appointments • Filing and other clerical duties• Meditech experience including EMR, order entry and community wide scheduling • Efficient in Microsoft office

• Receive referred in specimens• Register patients• Requisition specimens• Label specimens• Package specimens for send out• Answer phone and direct calls to the appropriate area• Filing and other clerical duties• Responsible for maintenance requisitions• Experience with Meditech

• Ensure the smooth operation of the unit by preparing essential paperwork for the nursing staff• Answer phone and direct calls to the appropriate area• Greet and register patients upon arrival to the unit• Involved in the collection of daily and weekly stats• Prepare consultation requests and record appointment information in patient charts• Accurately process physician’s orders for lab, imaging, cardiopulmonary, etc.• Responsible for purchasing and maintenance requisitions• Experience with Meditech, including registration, order entry and PCI• Input payroll for staff in unit and request payroll adjustments• Patient chart maintenance as required

Education record

Medical Laboratory Technician, Phlebotomy Technician/Phlebotomist