Danielle Perez Email & Phone Number

Delano, MN, US

Hutchinson, MN

Arden Hills, MN

Arden Hills, MN

• Served as a liaison between civilian workers and Army Soldiers during state-side missions.
• Managed equipment maintenance through work orders, conducted regular inventory checks, and utilized computer programs for equipment tracking.

Arden Hills, MN

• Established and maintained vital communication routes between commanders, first sergeants, and troops during missions.
• Proficiently set up, maintained, and tracked communication equipment.

Bloomington, Minnesota, United States

• Ensure route days run within DOT regulations, making manifest changes to optimize routes and reduce costs.
• Develop solutions to recover customer orders efficiently.
• Utilize SQL programming to send reports to the field regarding route changes, overnight adjustments, and future scheduling needs.
• Lead projects for major holiday changes, including Memorial Day, 4th of July, Labor Day, Thanksgiving, Black Friday, Christmas, and New Years, to ensure all routes are recovered.

Bloomington, Minnesota

• Served as the point of contact for customer service escalations and provided follow-up coordination and issue resolution.
• Analyzed and assessed risk to daily service using SEM tools to determine route truck disposition and execution.
• Prevented service failures by proactively identifying issues, improving connectivity with customers and RSRs, and managing service alerts.
• Monitored and reported trends and observations of RSR service performance to Division Operations Managers, Zone Managers, and Area Managers.
• Successfully managed the project of moving roughly 3,000 routes for major holidays.

Bloomington, Minnesota

• Cultivated and maintained daily correspondence with suppliers, vendors, and customers via emails and phone conversations.
• Demonstrated strong problem-solving skills to resolve issues and ensure smooth operations.
• Proficiently prioritized daily and long-term tasks by evaluating the urgency and importance of each issue.
• Negotiated, documented, and maintained rates for various logistics aspects, including trucking, ocean freight, warehouse handling, and storage.
• Ensured the maintenance of strong external and internal business relationships.
• Followed up with clearing agents to facilitate the clearance process.