Supplier data driven role under the Data Insights & Analytics department focused on supporting various projects, stakeholders, and supplier portal:- Defined and implemented new processes for Loblaw supplier portal improving efficiencies by 35% and enhance UEX- SAP SME for projects such as the Shoppers Drugmart integration in Loblaw SAP system- Built monthly supplier reports for leadership and ad hoc reports for stakeholders via SQL, Python, Excel, and Tableau - Facilitated UAT testings related to SAP integrations, OpenText, SalesForce, including leading team of 3 analysts in executing UAT for supplier portal application Go Live launches- Built and maintained training materials, faciliated new hire and ad hoc training sessions for supplier teams- Facilitated incident ticket logging for internal stakeholders and external suppliers via ServiceNow and implemented new processes for IT to reduce ticket SLA times by 50%

Analyst role with the Central Data Management team focused on improving efficiencies and ensuring data accuracy for supplier account creations and maintenances:- Improved supplier account creation and maintenances involving data validation and data entry by 18%- Improved efficiency of CDM supplier inbox by 25% by developing organization processes- Daily execution of 60+ reports related to data policy, procedure, and governance- Supplier data SME supporting various projects

Analyst role on project team supporting the SAP store conversion with a focus on local Quebec suppliers ensuring store readiness for SAP GO Live deadlines:- Supported local suppliers with E2E onboarding process (compliance, supplier data validation and cleanse,) - Built weekly local supplier reports for various stakeholders and project leadership- Facilitated Liquor project by coordinating with stakeholders and stores, data mining, cleansing and validating, weekly report updates

Order entry, replying to customer inquiries (email and phone), working closely with the sales reps, issue credit/return requests, order tracking, other various office tasks.

Order entry, replying to customer inquiries (email and phone), working closely with the sales reps, collections, issue credits/returns, other various office tasks.

General office / administrative tasks

Worked for the recruitment office speaking with potential students in various stages of the application process. I also ran tours throughout the week.

I managed a small children's consignment store in the summer of 2007 while the owner was on maternity. I maintained all day-to-day operations.

Retail store owned by West 49. As third key I managed the sales team with the assistant manager, processed transactions, supported customers needs, kept inventory counts, optimized store layout to increase sales, maintained a clean and organized store, ran bank deposits and balanced the cash.

I did prep, seated customers, served customers, kept the restaurant tidy, helped with the bar, ran cash, dish washing and other various restaurants tasks. Supported customers both in person and by phone, prepped the bar, maintained a clean and organized workspace, processed transactions, supported the kitchen staff, and ensured efficiency by managing customer loads for wait staff.