Danielle Powell Email & Phone Number

Nashville, Tn, Us

o Configure and train for EHR and PM systemso Implement and train Clearwave verification software and Instamed Payment Processing Systemo Provide premiere customer service with addressing and closing out support tickets through our system Apollo & Zendesk.o Enroll EDI 837s, ERA 835s, and EFT’s for are GI and Ophthalmology practices. o Responsible for developing and implementing front desk and billing workflows for our partners so they have a successful implementation with our new software.o Work directly with end users, support desk and application vendor to support an EMR Clinical System in an Ambulatory Surgery Center and Physician Practice environment.o Troubleshooting of workflows, new processes, system errors and additional functionality.o Analyzing computer information systems and identifying areas for improvement.

Nashville, Tn, Us

 Provide leadership, expertise, and direction for Revenue Cycle operations. Compile reports, surveys and other paperwork as requested and required by VP of Revenue Cycle and RVP’s Developed and implemented new company guidelines for team metrics. Eliminated non-value added process in audit that saved the company money in reimbursable expenses Successfully managed cross-functional teams through several system modifications and increased workload without additional staff by continuously re-evaluating processes. Greatly improved relations with patients and clinics by being proactive in credit and collections management resulting in minimal complaints due to credit holds. Developed and coordinated corporate and local employee training classes on an ongoing basis  Develop and modifies patient billing procedures to allow optimum income generation. Establishes, coordinates, and evaluates ongoing relationships with third party vendors for patient collections and other business office functions. Improved efficiencies in processes, and commitment to compliance and quality while maintaining accountability. Ensure compliance with applicable laws, regulations, policies, and procedures. Maintains confidentiality in all health information matters. Attends online or conference calls in order to remain current with industry changes.

Nashville, Tn, Us

1.Assists director with planning daily work flow and work distribution; monitoring and maintaining performance standards by ensuring production and quality standards are met; advises supervisor of performance deficiencies; makes recommendations for retraining of employees; advises supervisor of all system and procedural issues which require analysis and resolution. 2. Monitor assigned queues, daily resolving errors and edits, monitors and signs off on staff charge reconciliation and responds to requests for information; work with providers and other staff as needed to resolve errors and release corrected claims. 3. Processes on-line billing interfaces and/or interface edits; identifies and resolves problems as they arise; reviews and/or enters charge forms; reviews and corrects claim edits and denials to ensure proper payment for services rendered. 4. Research and resolve claim correspondence from insurance carriers; investigate patient account questions, etc.; assist Reimbursement Specialist, Billing Coordinator and Billing Specialists as needed.5. Completes special projects that may require defining problems, determining work sequence and summarizing findings.6. Identifies problems and inconsistencies with federal, state, and private payor claims, and patient charges utilizing various reports; researches problems, summarizes findings and makes recommendations.7. Overall supervision of Insurance Verification and Patient Services Team.8. Act as a liaison between outside vendor and the revenue cycle department.

Bachelor Of Science - Bs, Liberal Arts And Sciences/Liberal Studies

Bachelor Of Science (Bsha), Organizational Leadership Emphasis In Healthcare Management