Danielle Prell, Ctb Email & Phone Number

United States

Support and coach a team of emloyees that are responsible for managing all transportation functions to ensure accurate, timely delivery of product in the most efficient and cost-effective manner. All while providing excellent customer service to our customers.

responsible for managing all transportation functions to ensure accurate, timely delivery of product in the most efficient and cost-effective manner. All while providing excellent customer service to our customers.

Madison, Wisconsin Area

• Develop and maintain carrier base per JTS policies and procedures
• Dispatch shipments directly to drivers and driver managers
• Track and trace loads daily
• Manage JTS Midwest accounting processes
• Data/ shipment entry
• Schedule pickup and delivery Appts

• Facilitate Mission Statement of providing each guest with the “wow” experience.
• Greet guests and explain photography process
• Photograph families and/or individuals and address photography needs. Examples: H.S. senior portraits, pet photos, anniversary, work-related, etc.
• Communicate with guests and coordinators to receive feedback for future growth and development
• Third highest sales in territory with a 30% YTD improvement

Madison, Wisconsin Area

• Promoted to Shift Manager after less than one year of employment
• Delegated and oversaw tasks performed by other employees
• Assembled and delivered store meetings to improve moral, encourage staff, discuss possible improvements and increase sales
• Assisted customers with footwear needs and increased operational efficiency
• Encouraged company to launch an online private search catalog and ordering system to improve customer satisfaction
• Maintained leadership and professionalism by boosting sales and winning internal promotions