Optimized advertising strategies and increased outreach by strengthing branding and marketing plans. Enhanced organizational efficiency by gathering business requirements and improving data models and reporting frameworks.Increased productivity and staff longevity by streamlining the adoption of new systems.Directed teams and communicated goals within an established framework. Communicated with clients to educate on offerings, promote product features and express value to boost sales.Managed company operations, including staff hiring, training, development, scheduling and supervision. Assessed cash intake and deposits to prevent financial discrepancies and ensure revenue security.

Produced weekly, daily and monthly activity reports and forecasts.Developed strategies to promote team member adherence to company regulations and performance goals. Conducted team member meetings and updated members on best practices and continuing expectations. Set clear team goals and delegated tasks and set deadlines.Discovered training needs and provided coaching.Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.Assigned work to team members based on company needs, personal strengths and job knowledge.Built relationships with customers to increase likelihood of repeat business.Communicated clear expectations and goals to each team member.