Danielle Rambler Email & Phone Number

Las Vegas, Nevada, United States

Worked along side the private events team in running events, creating printed menus through Canva, creating floorplans through Social TablesOversaw daily operations of a busy restaurant, ensuring smooth and efficient serviceManaged a team of 10 host staff members, providing training, coaching, and performance evaluations as well as the rest of the FOH team members.Hiring individual staff membersDeveloped and implemented standard operating procedures to improve efficiency and consistency in service deliveryMaintained high standards of cleanliness, sanitation, and safety throughout the restaurantCreated employee schedules to optimize staffing levels while meeting business demandsHandled customer complaints or concerns promptly and effectively to ensure customer satisfactionConducted regular meetings with staff to communicate goals, provide feedback, address immediate concerns

San Diego, California, United States

Provided the highest level of customer serviceEnsured each guests’ experience exceeded their expectationsConducted disciplinary conversations and write upsInitiated and implemented regular daily dutiesWeekly manager meetingsManaged all front of house operations to achieve a safe environment for all colleaguesDaily walk through for maintenanceEnforced front of house policies and proceduresCtuit reportsAloha POSHands on assistance - Bar, Host and FloorOpening and Closing

San Diego, California, United States

Guest InteractionProvided the highest level of customer serviceEnsured each guests’ experience exceeded their expectationsIf not them professional and appropriate problem solvingConducted disciplinary conversations and write upsInitiated and implemented regular maintenance and daily dutiesWeekly manager meetings to discuss labor and costsManaged all front of house operations to achieve a safe environment for all colleaguesEnforced front of house policies and proceduresAssisted line cooks with preparing and cookingDaily ReportsDaily and Weekly InventoryOrdering

San Diego, California, United States

Created a daily “Stand Up” of duties per shift of the AssociatesEnsured all items and orders are being pick “on time” for customersProblem solving for Associates of ordersInbound – Vendor pallet ordersEnsured all vendor orders are checked in so Associates can start stocking shelvesAssigned all routes to available driversEngaged with Associates to ensure productivity rates are metContinuous multi-tasking between ensuring orders are going out for the customers as well as the inbound is being properly managed so there is not ant backlogReports

San Diego, California, United States

Developed, implemented and managed events from 10 guests up to 300 guestsOrganized events such as birthday celebrations, business meetings, food and beverage needs for golf tournamentsResponsible for revenue generation and encouraging repeat businessWorked closely with outside event organizersManaged banquet processes and proceduresManaged relationships with sponsorsOversaw the procurement catering, audiovisual, security and rental needsMaintained a calendar of events for management and long term planningPrepared internal promotional materialPrepared delegation packs for colleaguesSupervised and coordinating with colleagues through eventsProper communication with affected departments