Danielle Read Email & Phone Number

Layton, Ut

Meet/exceed guest expectations while dining. Ensure food is delivered promptly, and accurately. Responsible for handling guest account inquiries, accurately providing information to ensure resolution of product/service complaints and guest satisfaction. Calmly and rapidly resolve guest conflicts to prevent loss of future visits. Ensure that guests are satisfied with food selection and services through brief conversation while dining. Ensure superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Consistently receive positive feedback from guests and create repeat business by developing long-term relationships with guests.

Clearfield, Ut

Oversaw the daily operations of the daycare. Tracked attendance, and helped in the classrooms when necessary. Maintained up-to-date knowledge of daycare policies regarding payments, enrollment and withdrawal. Conducted weekly meetings with the owner to discuss all issues, projects or upcoming events that the daycare was involved in. Assisted clients in person and via telephone. Conducted walkthroughs of the daycare for perspective clients. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Maintained an excellent rapport with all parents and children in the daycare, including perspective families. Cross-trained and provided back-up for other office when needed. Promptly responded to general inquiries from staff, and clients via mail, e-mail and fax. Ensured that the daycare was in compliance for any and all state inspections.

Syracuse, Ut

Assisted in the daily operations of the daycare including: transportation to and from school, daily attendance rosters, cooking/kitchen duties, tracking the state food program information, and standing in as a teacher in the classrooms when needed. I maintained a great rapport with the parents and children in the daycare.

Riverdale, Ut

Met/exceeded the requirements for culinary manager including: hiring/firing, scheduling, food waste management, employee relations, guest relations, cash handling, inventory, food ordering, smallwares ordering, general accountability, opening/closing the restaurant.