Focused on management, training, and process improvement within the Financial Aid Optimization Analytics division, I lead and support my colleagues and direct reports to provide accurately and timely analysis and excellent customer service to more than 200 partner colleges and universities across the US. Frequently client-facing, I interact with admissions and financial aid leadership at partner institutions.IMPACT Award, November 2022Enroll360 Hero, May 2023

• Led team of 4 analysts to provide excellent customer service and high quality deliverables for 30 partner colleges and universities• Worked directly with admissions and financial aid staff• Built financial forecasting models based on statistical regression models• Developed and interpreted live simulation models to help clients set financial aid policy• Assisted principals in webcasts and on-campus presentations• Interpreted descriptive charts and graphs• Mentored new data analysts as part of the onboarding process• Managed three data analysts as interim lead analyst

• Client-facing, worked directly with admissions and financial aid leadership and staff• Worked with data at all stages, including data intake, cleaning, transformation, and production of descriptive presentations• Built financial forecasting models based on statistical regression models• Developed and interpreted live simulation models to help clients set financial aid policy• Assisted principals in webcasts and on-campus presentations• Interpreted descriptive charts and graphs

• Develop and implement an annual Institutional Research plan that meets the needs of college strategic planning, quality improvement program, grant reporting, and accreditation requirements.• Develop and implement research projects, including design, data collection methodology, management and analysis in collaboration with administrators and the departments that provide instruction and services. Develop reports and presentations for a wide variety of internal and external audiences.• Serve as a consultant to college administration, faculty, staff, and external consultants concerning research methodology and design, data collection methods, and data analysis.

Managed full-time and part-time program staff who delivered programming to low-income youth at multiple community-based organization locations throughout the Twin Cities, MN.