Danielle Ritz Email & Phone Number

Pewaukee, Wisconsin

Provides quality customer service and sales through knowledge of North Shore Bank products, policies and procedures.​ Assists in the daily functions of operations to the branch including teller functions.​Additional responsibilities include, but are not limited to producing sales, which will attain or surpass branch goals, processing accounts in an efficient and effective manner, and following up on customers’ problems/questions. Also responsible for monitoring and maintaining compliance with Federal and State laws and regulations such as the Bank Secrecy Act and anti-money laundering laws. Developed into a leadership role amongst my co-workers by maintaining the branch’s professional climate and ensuring and encouraging teamwork.

Responsible for maintaining a safe and secure environment for both employees and customers within the building. Protects company property from theft and fire. Maintains store surveillance systems and ensures compliance by staff of company policies and procedures. Also responsible for internal investigations of dishonesty and surveillance and apprehension of external theft suspects. Developed effective problem solving skills and the ability to communicate with employees and business contacts in a professional manner.

Responsible for developing and implementing theft prevention and shortage control programs for the store which include, but are not limited to, internal investigations of dishonesty and surveillance and apprehension of external theft suspects. Conducts audits/inspections of operational procedures and safety issues. Completes all statistical and incident reports. Responsible for the supervision of two full-time loss prevention officers, including scheduling and training. Developed the ability to work in a fast-paced environment and make critical decisions under pressure.

Responsibilities included, inter alia, transcribing dictation, calendaring, drafting correspondence to clients, courts and other attorneys. Used knowledge gained regarding family law in order to draft motions for court hearings, prepare simple wills and pre-marital agreements under the supervision of Attorney Paulick. Had regular verbal contact with clients, courts and other attorneys regarding pending court cases.

Responsible for transcribing dictation, calendaring and recordation of attorney’s time for billing purposes as well as preparing bills to be forwarded to clients. Other duties included drafting of court motions, affidavits, simple wills and pre-marital agreements. Also responsible for collection of all information regarding personal injury cases and preparing same for settlement purposes. Developed ability to work independently and manage time effectively in order to meet court-appointed deadlines.

Secretary to real estate and business/banking attorneys. Responsible for transcribing dictation, filing, recording of time for billing purposes for two attorneys. Drafting and filing of real estate documents, correspondence with clients and other attorneys. Developed interpersonal skills by dealing with clients as well as a diversity of professional and staff members.

Assistant to sole practitioner civil litigation attorney in all aspects of a civil rights and insurance defense law firm. Worked and helped Attorney Greene execute litigation strategies that systematically produced best results for clients. Developed a working knowledge of insurance law in California and utilized my knowledge in order to draft interrogatories and simple pleadings for presentation in court. Other duties included filing court documents and issuing summons and complaints as well as correspondence with clients, courts and other attorneys.