Danielle Robb Email & Phone Number

Florida, United States

Miramar, FL, US

• Manage a team of 14 direct reports, consisting of credit/collections professionals and AR analysts (local, remote and offshore)
• Evaluate credit terms for new clients by leveraging credit ratings from analysts who utilized Dun and Bradstreet and third-party reports, banking references, and trade references.
• Conduct credit reviews on high-risk and delinquent accounts as required to mitigate potential financial risk.
• Ensure the timely collection of overdue accounts, effectively minimizing bad debt exposure for the organization.
• Review and approve payment plans for delinquent customers.
• Oversee the accurate and timely posting of all cash transactions across global entities.

Boca Raton, FL, US

• Manage team of 13 direct reports (supervisor, collectors and credit analysts)
• Approved/Declined credit terms for new clients based on credit ratings obtained by analysts through Dun and Bradstreet and Experian Credit Reporting. Performed credit reviews as needed on high risk/delinquent accounts.
• Ensure team collects promptly on accounts with balances past terms. Review and approve payment plans.
• Develop staff- including hiring, coaching, counseling, training and performance reviews
• Developed new processes and procedures in dept. and within the shared services organization to ensure maximum efficiency related to credit and collection SOP’s.
• Developed and set monthly/quarterly incentive plan for collectors

Munich, Bavaria, DE

• Manage top revenue generating portfolio to increase company cashflow. Produce weekly reports for analysis by senior management.
• Led team of 6 collectors
• Managed $50MM portfolio
• Reconciled company’s largest accounts, significantly reducing DSO (from 59 to 26 days)
• Recruit, train and develop AR team
• Provided weekly executive level AR analysis reporting

Peachtree City, GA, US

• Senior Accounts Receivable Analyst managing portfolio of over 15M. Reduced over 60 day delinquencies from 36% to 4%; significantly reducing DSO. Recognized by CFO for extraordinary performance.
• Responsible for managing $58M portfolio consisting of mid to large size manufacturing supply companies. Reduced 60+ portfolio balances from 40M to 150K, significantly reducing companywide DSO. DSO reduction of 31 days.
• Determine credit worthiness of accounts based on financial records including D&B, Experian and financial statements, verifying bank and trades references.
• Processing credit card, ACH and check payments. Release and hold shipments on accounts based on credit criteria.
• Execute liens, releases, contractor affidavits and demand letters as permissible by state laws.
• Post payments to customer accounts and reconcile as necessary.

• Train credit and collections team on collection process to increase cash flow.
• Verify all incoming credit applications for new accounts. Verify bank and trade references to determine credit terms.
• Approve special payment terms on delinquent accounts.
• Periodically review credit profiles and adjust credit terms as necessary.
• Report quarterly goals to CFO and develop strategies to meet deadlines in department.
• Ensure collection of all delinquent accounts to reduce bad debt exposure