Danielle Robertson Email and Phone Number

• Oversee strategic organizational projects• Lead HR functions of onboarding, offboarding, compliancy, recruiting, annual reviews, performance management, • Manage global resource planning system, project management and invoicing system• Partner with external bookkeepers in revenue, expense, invoice tracking and budgeting • Liaison for strengthening global processes between the offices in Zurich, Frankfurt, Nashville and Boston • Provide executive assistant support to Managing Partner in Boston• Support website administration, marketing, and events• Assist in project management, developing and negotiating statements of work, master service agreements and related

• Provide high-touch, high-level administrative support for VPs and their teams: Operations, Research, and Platform. • Provide full calendar management, prioritize meetings, handle agendas and minutes, organize events, manage travel arrangements, prepare and review presentation materials, and handle expense reporting. • Manage logistics of Scientific Advisory Board by sharing updates, planning meetings, handling reimbursements.• Human Resources: rebuilt onboarding and off-boarding, recruiting, intern programs, visas, trainings, culture engagement, and quarterly check-ins• Plan company events, dinners, board meetings and gatherings.• Co-lead Culture & Diversity volunteer group.• Perform regular office management, including maintaining vendor relationships, manage catering, ordering and stocking supplies, reconciling monthly credit card statements, and processing mail.• Support facilities team

Assistant Operations Manager:• Coordinated Administrative team and Sustainability team meetings and agendas.• Manages facilities, records, equipment, and building services, maintaining budgets; completes special projects, performs office orientations, managing audio/video conference rooms for 200 staff.• Liason between IT team & UCS staff, maintains technical efficiency and equipment. Manages coordination and assists with IT support for UCS staff. Works with external IT vendors. • Support HR with hiring, recruitment & onboarding/off-boarding process.• Support Research Librarian by cataloging UCS publications and scholarly material, and support analyst staff in managing research data.Human Resources:• Support onboarding, off-boarding, and full-cycle recruiting• Handle, respect, maintain, and safeguard confidential data.• Mindfully create an inclusive environment that is supportive of all employees.Sustainability Coordinator:• Lead sustainability team to track and ultimately reduce UCS’s carbon footprint and propose opportunities for UCS to increase internal sustainability.

•Designed, opened & operated USA’s first boutique luxury hostel alongside owners. •Analysis of hostel budgets, revenue, and growth projections.•Managed facilities, maintenance, and housekeeping staff.•Set up software, systems, and booking platforms.•Created roles, hired and managed hotel employees.•Created company policies and employee handbook.

• Arrange and travel 12-17 weeks per year domestically to represent Veritas programs at university campuses and conferences.• Develop and maintain relationships with 47 universities including: Advisors, faculty, students, and organizations• Research and identify new universities and opportunities for potential markets, and manage third-party recruiting leads. • Update the VeritasAbroad.com website using CMS Drupal interface.• Create marketing and promotional materials for catalog, website, and social media platforms (Facebook, Wordpress, Instagram).

• Serve as student representative for International Studies Abroad at University of Arkansas • Organize and execute events for potential study abroad candidates• Assist the ISA Regional Director when on campus with various activities• Leveraged personal student connections for ISA’s growth and marketing

•#1 seller at retail trade shows and events for 2 years.•Hired and trained office assistants and sales associates to sell retail and wholesale•Arranged travel for events, appointments, trade shows, and product viewings in cities throughout the US.•Ordered merchandise and tracked inventory.

• Planned and executed 40 events including dinners, parties, and activity nights• Developed and implemented sales and marketing strategies to grow guest base• Evaluated guest survey results to ensure optimum results and pinpoint areas for improvement• Worked reception, bar-tended in hostel bar, served breakfast buffet, hosted events