Danielle Rodriguez Email & Phone Number

Charleston, South Carolina, Us

Scottsdale, Arizona, Us

San Antonio, Texas, Us

Shavano Park, Texas, Us

Scottsdale, Arizona, Us

• Train, supervise and oversee sales team of 5 employees during lease up and stabilization process of 539 unit luxury apartment community blended with retail, hotel, and office space.• Managed resident relations by communicating with residents to identify and resolve any issues or queries.• Conduct extensive market and competitor research regarding occupancy, rent, and marketing strategies.• Prepared weekly owners reports, forecasts and other property related reporting.• Manage resident accounts receivables and run monthly reporting.• File court documents for non-payment of rent and appear in court as company representative.• Supervise and implement social media/outreach marketing plans.• Review resident files and lease paperwork for approval and final auditing.• Responsible for overseeing lease renewal process by creating renewal rates and sending out letters.

Charleston, South Carolina, Us

• Oversee the daily bookkeeping operations for two class A communities with a total of 633 units.• Provide daily tours to prospects with average year to date closing ratio at 42%.• Responsible for monthly collections, managing delinquency, and past resident bad-debt collections.• Close out monthly delinquency by <1%.• Weekly leasing activity reporting • Qualify future residents by determining their needs, eligibility & personal preferences.• Interact with residents to resolve concerns and resident issues.• Follow up with residents regarding satisfaction of service provided and for resident feedback on a consistent basis.• Quality control for new lease paperwork; and resident lease renewal offers and paperwork.• Walk vacant units to complete SODAs and schedule make ready vendors.• Assisted with coordinating successful resident events.• File evictions and represent property with court evictions.• Mentor and Cross trainer for on-boarding new team members