• Create and identify process for efficient and effective recruitment and selection• Develop process improvements, implement solutions and share best practices with recruiting team members and client partners • Lead weekly meetings with recruiting team to discuss and assess candidate and requisition status • Metric analysis, cycle time, hiring leader satisfaction, compliance and quality of hire• Conduct satisfaction surveys to ensure hiring leader satisfaction, quality of hire and quality of service • Implement hiring goals by developing strong relationships with local organizations and recruiting sources throughout the Swift network• Build and maintain relationships with hiring leaders to understand client needs and to fill requisitions quickly• Partner with hiring leaders to identify behavioral competencies and skills of top current employees to improve and develop a bench strength

• Identified and pre-qualified candidates by reviewing resumes and applications• Supported and built relationships with both internal/external customers by providing guidance and answering questions relative to the hiring process and other HR matters• Responsible for making salary recommendations based on the applicants work history, education and training, job skills and desired salary wages to ensure equity company wide• Advised hiring leaders on employment practices and laws specifically pertaining to the hiring process to avoid potential discrimination/EEO claims• Responsible for posting/placing ads, screening resumes, conducting initial phone interviews, scheduling staff interviews and checking references• Assisted management teams in developing and updating job descriptions that provide clear qualification requirements, job expectations and compensation• Responsible for facilitating Non Driver Orientation and successfully on boarding all new hires• Conducted company investigations to obtain all necessary information in order to resolve workplace issues• Acted as a representative in unemployment hearings to maintain a winning record of 70%