Customer Service Representative
CurrentExpertly manage portfolio of customer accounts on a daily basis to assure quality service. Effectively consult to identify needs and efficiently process and monitor orders. Productively collaborate with team members to achieve operational goals; facilitate an organized, efficient and positive work environment. Proficiently perform order/data entry; work with Sage, Excel and Word. Have capitalized on opportunity to cross-train in various area of operation including different accounts as well as running UPS and FedEx labels for all customers.