Danielle S. Email & Phone Number

Dedicated and results-driven professional with a proven track record in Implementation and Project Management, I possess a comprehensive skill set that spans excellent communication, active listening, adaptability, problem-solving, and critical thinking. I thrive in fostering client satisfaction and retention through an understanding of their needs. With a keen ability to lead cross-functional teams and drive product strategies, I have successfully executed over 60 software implementations, ensuring their seamless integration and ultimate success.My career journey at EverCommerce from 2017 to 2023 showcases my dynamic capabilities. As an Implementation Specialist, I collaborated with various departments to facilitate smooth client transitions, conducted personalized client training, and assessed workflow intricacies. Transitioning to the role of Associate Product Owner, I managed new product releases, engaged in QA processes, and played a pivotal role in creating and leading Go-To-Market strategies for new projects. Beyond pure implementation, I'm a data-driven strategist. I leverage market analysis and competitive intelligence to inform product roadmaps, identify new opportunities, and ensure our deliverables resonate with customer needs. This data-centric approach has fueled the success of my GTM initiatives, consistently exceeding user adoption and engagement targets. My ability to build bridges across departments and break down silos is vital to the success of any project. I foster open communication, encourage collaboration, and actively seek cross-functional input to overcome challenges and create truly innovative solutions.My extensive background also includes a crucial role as a Medical Records Coordinator at TN Valley Eye Surgery Ctr, where I maintained compliance with regulatory requirements, communicated effectively with surgeons, and trained new employees in various administrative roles. This experience honed my organizational skills and attention to detail.Moreover, my academic background is anchored in Psychology, where I completed 90 hours toward a degree from the University of Tennessee. I'm currently enrolled at the University of Phoenix pursuing completion of my Bachelor of Science in Health Administration. I earned an Associate of Science with Magna Cum Laude honors from Roane State Community College. Core Competencies: Project Management | Team Leadership | Training & Development | Implementation SpecialistEmail: nicole.danielle304@gmail.com