Danielle Sepper Email & Phone Number

Tallahassee, Florida, United States

- Define, create, and communicate frameworks, procedures and documentation protocols for Lucky Goat Coffee and franchise partners. - Oversee, manage, and practically work in full recruitment life cycle for different positions to determine and apply recruitment strategy, sourcing techniques, interviewing, selection and successful onboarding of candidates.

Tallahassee, Florida, United States

-Ensuring all customers receive excellence in both products and services. - Assist with investigating and effectively resolving customer and employee issues keeping in line with our core values and in partnership with the Vice President of Retail Operations. - Cultivate a cafe environment that is inviting, clean, and mirrors the Lucky Goat Coffee brand.

Tallahassee, Florida, United States

- Assists in leading the cafe customer experience. Ensuring all customers receive excellence in both products and services. - Cultivate a cafe environment that is inviting, clean, and mirrors the Lucky Goat Coffee brand image. - Partner with the Café Leader to drive company promotions and events for cafe staff and customer base. - Oversee cash handling and.

- Liaison to NCAA Eligibility Center on behalf of prospective student-athletes (PSAs) and coaches.- Worked with PSAs, parents and high school/college counselors as needed to clarify any academic issues of PSAs. - Evaluated transcripts for FSU Admissions and NCAA Eligibility Center.- Maintained files for PSAs & enter PSA information into compliance.

- Promoted two levels from previous position.- Managed eight employees in a fast-paced, high stress, deadline run office.- Coordinated and managed all undergraduate evaluations and applications.- Implemented policies and procedures of the university while making suggestions on improvement.- Coordinated rewards of scholarships and waivers.- Recruited.

- Trained in NWRDC, NOLIJ, and Sharepoint, Talisma knowledge in: phones, emails, campaigns, webforms, merge data, crm and filters.- Supervised three student workers.- Efficient in Phone Section: Supervision of students and phone etiquette.- Co-developed e-mail log: statistics for student questions and needs throughout the application cycle.- Utilized.