Danielle Serge Email & Phone Number

Port Alberni

• Provide therapeutic counselling services for children, youth and families to mitigate and address factors that may precipitate mental health and substance use challenges (prevention, intervention and crisis response) • Provide integrated services to children/ youth and families as part of an multi-disciplinary and multi-jurisdictional team with the aim of reducing barriers to service and providing wrap-around supports • Utilize strengths-based, family systems and harm-reduction lens into practice• Manage employee in the role of Youth Peer Support worker (YPS) through recruiting, selecting and hiring worker • Facilitated interactive onboarding, orientation, training, clinical supervision and mentoring to YPS on an ongoing basis to ensure YPS worker is successful in providing peer-based emotional support to youth on caseload• Manage employee attendance, timesheets, leave of absence forms and have difficult conversations with employee as needed that aligns with CUPE collective agreement

Port Alberni, British Columbia, Canada

• Facilitate 6-week workshops, to ten – fifteen adults and their families, who are struggling with addictions (substances or behavioural) in family treatment program• Facilitate 2-week grief and loss workshops to adults who are facing grief and loss such as losing a loved one to sitgimitated death, divorce, sepreration, loss of child etc. • Integrate human-centre design principles and experiential exercises into programming• Provide one-on-one crisis counselling to participants in program • Developed youth treatment program for children who have parents struggling with addiciton

Zanzibar West, Tanzania

-Created, coordinated and facilitated skill-development/ leadership/ empowerment workshops to 15 plus youth, weekly for 12-weeks, in partnership with YCI fellows, staff and partner organizations. -Developed and led research project on the psychosocial needs (risks and resilience) of women entrepreneurs in Tanzania. This encompassed leading focus group discussions, creating and distributing surveys, reflections on best practices and development of a toolkit to enhance the psychosocial needs of women entrepreneurs-Facilitated digital literacy training to Herstart participants to enhance their social enterprises

Port Alberni, British Columbia, Canada

Coordinate harm reduction services to youth and families living in and around the township of Port Alberni.Developed, facilitated and coordinated a youth peer support training program for two cohorts of high school-aged youth with the aim of developing skills for the youth in the areas of safer substance use, communication skill development, managing grief and loss, safety planning.

Port Alberni, British Columbia, Canada

Provide holistic, trauma-informed care to Indigenous youth, adults and families living in and around Port Alberni who are in contact with the justice system with the aim of mitigating negative interaction with police and decriminalizing social service concerns through navigation and coordination of social services. Assess bio-psycho-spiritual needs of clients and coordinate appropriate services through the pillars of health, culture, community and justice. Collaborate with Nation stakeholders, Indigenous Policing and cultural services to meet the needs of clients who are facing multiple barriers to service.Utilize a harm-reduction approach to service and advocacy.

Tofino, Bc

• Provided child and youth mental health counseling to the five rural and remote Nuuchahnulth nations in the central region of Vancouver island (Ahousaht, Tla-o-quiaht, Hesquiaht, Ucluelet & Toquaht) • Provided clinical counseling and crisis intervention to children and youth experiencing stressful or traumatic events • Worked with communities to develop and coordinate innovative prevention/ intervention programs focusing on resiliency and capacity building• Implemented culturally safe practices and followed nations protocols • Maintained a reporting system of client and activity records • Coordinated with community partners (cultural workers, nurses, physcians, family care workers, schools, FNHA & etc), to serve the needs of First Nations children, youth and their families

Port Alberni, British Columbia, Canada

Provided trauma-informed care during 6-week family treatment program and 2-week grief and loss program Supported facilitation of workshops in adult program (ex. intergenerational trauma, addictions, grief, healthy communication/ blockers) Provided one-on-one counselling to clients in the adult addiction's programWorked collaboratively with other centres on site Completed regular reporting/ documentation/ client notes/ logsDesigned and implemented feedback evaluation forms

Tofino

• Provided a high level of patient/ client care and confidentiality• Assisted pharmacist in entering prescriptions, drug dispensing, blister packaging and compounding • Liaison with physicians and other health providers to ensure patients medication needs are addressed• Manage health centre Facebook page and monthly newsletter • General administration duties (third party reconciliation, filing, inventory, drug expiries, write-offs)

Ahousaht

• Created and facilitated a young women’s empowerment group• Demonstrated trauma informed care • Conducted one-on-one mental health support for youth • Liaised with other professionals (nurses, counselors, doctors and teachers) • Crafted and implemented a bio-psycho-social measurement tool to track behavioural concerns in the classroom, noting what triggers concerning behaviours and the consequence of the presented behavior• Completed regular documentation and reported safety concerns to superiors • Created referral forms and safety plans to be used by staff and students

Tofino

• Coordinated learning and recreational activities for groups of twenty plus students aged four to twelve• Responsible for correcting misconduct & implementing after school club rules • Ensured child safety is upheld in all aspects of games and activities • Provided basic first aid and emotional support to children

Tofino, Bc

Provided a high level of guest experience to patrons from varying cultures and ethnicities. Responsible for daily administrative tasks such as, guest bookings, coordinating guest activities with local outfitters, and calculating guest charges at departure. Communicated with all other hotel departments such as house keeping, spa and restaurant to ensure all guest special request were handled appropriately. Skilled in systems such as Epitome, Maximizer, Microsoft Word, Excel and File Maker Pro.

Waterloo, On

• Managed two university residence communities of undergraduate students while working in collaboration with a staff team of fifteen members to oversee a building of 400+ students • Addressed the diverse mental health, social & academic concerns of students through their transition from high school into university • Collaborated with professors and local non-profit organizations to enhance academic and co-curricular experiences of sociology students• Completed regular documentation and reported alcohol/ drug concerns to superiors

Master Of Social Work - Msw, Social Work

Graduate Certificate, Child And Youth Mental Health

Bachelor Of Arts (B.A.), Psychology And Sociology

Activities and Societies: Residence Life

Education record