Danielle Sforza Email & Phone Number

New York, New York, United States

- Provide on-site technical support to 10+ different client sites.- Troubleshoot and resolve complex user and firmwide issues daily to minimize operational disruptions.- Collaborate with 10+ other engineering teams to implement effective solutions and enhance system performance.- Assist with various short and long term projects, contributing to the successful deployment of new technologies.- Fostered strong client relationships through exceptional communication, service and support.

Lake Grove, New York, United States

- Perform appearance enhancement services relating to hair styling, cutting, dying, and formal makeup application- Meet with 2-6 clients per shift and schedule consultations for new clients- Regularly attend hair/makeup education classes to stay up to date with current trends

Melville, New York, United States

- Performed a data audit by compiling all event/ property discrepancies, missing data, corrupt properties, event firing issues, etc., and cross-checking across three different platforms (Segment, Amplitude, and Excel.)- Investigated a revenue discrepancy between Admin and Amplitude using SQL and Excel to pull and compare order data.- Updated the company's bot cohort in Amplitude by comparing strings across several platforms to provide a current group of all confirmed bot user agents.- Created an A/B test plan for a webpage redesign project and followed its progress throughout the summer.- Worked cross-functionally to support external departments wherever possible.- Used real-time behavioral data to evaluate decisions and predict future outcomes.

Stony Brook, New York, United States

- Recognized as a top ten school (across 150+ others nationwide) within the program for exceptional creativity, marketing, growth, and effort.- Managed a campus team of five students with the goal of promoting empowerment and creativity.- Planned, promoted, and executed multiple campus events with 20+ event sponsors throughout the semester.- Communicated through email and Zoom weekly to outline jobs and responsibilities for each team member.- Utilized Instagram, Canva, TikTok, CapCut, etc. for content creation. - Collaborated with several local businesses to build partnerships and support community engagement.- Co-ran "All Booked with PINK," an online book club featuring female authors.- Co-ran "Chit Chat with PINK," a series that handed the spotlight over to influential women to share their experiences/advice in feminism, work, and personal life.

Stony Brook, New York, United States

- Created content for weekly deliverables using Canva, Adobe, and TikTok.- Communicated weekly with the team to set goals and plan event details.- Worked effectively in a team to execute successful events and maintain a professional and organized environment.

Stony Brook, New York, United States

TA for WISE Honors Course: WSE205- Prepared discussion questions about course readings which encouraged creative class dialogue and stayed after class to assist students with any inquiries about class material or the career center resources- Entered grades weekly for 30 students and assisted the professor in responding to emails/ making class announcements- Communicated effectively with the Professor multiple times weekly regarding lesson plans and student progress

Stony Brook, New York, United States

- Calculus tutor for courses: Calculus 1, Calculus A, Calculus B, Introduction to Calculus, and Proficiency Algebra.- Motivated peer success by effectively working one-on-one with students of various skill levels and customizing appointments to fit each individual student’s pace, needs, and learning styles- Created and prepared multiple practice problems based on current curriculum topics for students to work on during appointments- Clearly and efficiently broke down and communicated complicated ideas to students in order to provide more profound understanding of subject matter

Stony Brook, New York, United States

-Frequently exceeded daily and monthly store quota for TJX cards. Assisted customers with returns, purchases, and locating other items.- Inventory control procedures such as safely processing and stocking merchandise as well as training new employees in retail loss prevention- Assisted 100-200 customers per day while maintaining nearly perfect cash handling accuracy- Balancing multiple tasks at once such as recovering isles, assisting customers, and being a stand-by cashier when on the floor

Lake Grove, New York, United States