- Create marketing materials in Canva or publisher using University and County brand guidelines.- Create and submit press releases to local media.- Create additional programming to help educate our community on the Extension office and horticulture-related programming. - Created the family-friendly Ag-Xtension Fall Festival which brings in over 1500 people - Build and maintain community relationships.- Answer any questions the public may have about our program.- Manage all social media platforms.- Created revenue-enhancing events to increase funds for programming.- Responsible for sending quarterly reports to the City of Fort Pierce and St. Lucie County - Create and lead training for volunteers to keep updated on new software and annual certification programs- Maintain all program participants digital and physical files- Maintain and created budgets for events and programming - Reconcile p-cards, issue reimbursements to volunteers- Keep a running report of donations and sponsors- Onboarding of new program volunteers-Assisted with payroll through Kronos.-Inventory and order all office supplies.-Manage calendars-Assist director in day to day duties. -Interim office manager

-Maintain calendar of events, classes, and programs for the Extension office via website, PowerPoint presentation on lobby TV.-Maintain front desk and lobby area.-Greeting and welcome all guests providing them with a positive first impression of our company -Notifying agents of visitor arrivals.-Answering and screening all incoming calls, transferring to appropriate agent-Provide administrative and clerical support to 4-H, Master Gardener and Community Development Programs-Contributing to the team by accomplishing tasks needed.-Complying with the County and University of Florida procedures when guests walk into our office.- Create any marketing materials for office and events

• Set up for events or membership lunch and dinner service.• Seated and served guests, took orders, and removed dinnerware.• Resolved customer concerns.• Ensured cleanliness of dining and bar area.• Served beer and wine to patrons.• Served guests beverages, and provided recommendations to customers both drink and food.

- Recruitment and training of all volunteers.- Responsible for onboarding of volunteers- Program Coordinator for the V.I.T.A. Program (Volunteer Income Tax Assistance)- Review and approve 2019 Income Taxes done by volunteers- Maintain the office and all the equipment- Customer service - Market the Program in the community

-Register team and participants for the End Alzheimer’s Walk-Answer any questions pertaining to donations, team fundraising and website issues-Recruit new teams to sign up -Contact past team members to register for walk, invite to pre event parties-Maintain spreadsheets of all potential new teams-Answer all incoming calls-Maintain front lobby and conference room.

- Manage the Making Strides Against Breast Cancer (MSABC) of St. Lucie County 5k walk and Treasure Coast Hope Gala- Responsible for reaching event and sponsorship goals- Develop relationships between vendors and sponsors in the community.- Processed contracts and post-event invoices- Lead Trainer for the state of Florida on new MSABC systems- Recruit and provide training to all Executive Committee Members for each season- Manage event budgets, monthly reconciliations, vendor payments- Attend local or county-wide health fairs- Educate the community on the American Cancer Society and all of the resources provided- Secure venues for our MSABC of St. Lucie County event and Indian River Hope Gala- Schedule and secure staging for the venue, food, entertainment- Meet with vendors, sponsors, or county personnel to build positive rapport and discuss how they can be an asset to our organization.- Process all income per American Cancer Society (ACS) Guidelines- Maintain and order adequate inventory for the office and events as requested through the internal System, Society Mart

- Communicate effectively with Event Managers to plan and prepare welcome packages for new team leaders.- Supported the Broward Making Strides Against Breast Cancer (MSABC) million-dollar market event & currently support the South Palm Beach, Martin County, St Lucie and Palm Beach MSABC events & Relay For Life (RFL) events- Staff Lead on the Broward County MSABC event in 2013- Lead Trainer for the state of Florida on new MSABC systems- Provided timely, courteous, and knowledgeable responses to information requests; and prepared weekly team updates to MSABC Executive Committee and event manager- Prepared invites, team touches and correspondence to be sent out through Convio data base to constituents- Answer phone inquiries and routes calls to appropriate staff- Prepare & Coordinate all proper event documentation with the City for RFL and MSABC events.- Process all income per American Cancer Society (ACS) Guidelines- Maintain and order adequate inventory for the office and events as requested through the internal System, Society Mart- Establish strong relationships with Sponsors, MSABC, and Relay participants, troubleshoot with them regarding registering, maneuvering through the website, and providing information on any events- Responsible for pulling constituent reports, tracking donations both offline and online, and updating the website.- Responsible for interviewing, recruiting and managing volunteers for the office and the events.- Prepare Event Managers for all team and executive committee meetings.- Data entry of all sponsorship forms both RFL and for MSABC- Order and maintain all Fedex Supplies - Maintained all office equipment.- Update websites for RFL and MSABC- Accounts payable for events & Office- Responsible for maintaining West Palm Beach Office- Scheduled and fitted patients for a wig - Facilities/Office Manager for the Boca Raton Office

- Managed administration forwarded requests and unresolved issues to the designated resource by communicating with internal departments - Assisted representatives with customer accounts as well as provider information.- Responsible for providing refunds to customers and cancelling accounts upon request.- Resolved customer issues daily via e-mail- Back up to the corporate receptionist- Maintained reports for management daily- Florida Notary Public

- Responsible for employee benefits as well as offering and maintaining Cobra- Maintained all employee files for multiple branches- Responsible for purchasing office equipment and supplies - contact vendors and subcontractors - Assisted VP of Operation in matters of Human Resources and accounts payable for company's multiple locations.- Maintained executive travel calendar - Assisted with the implementation of background checks and drug testing policies within the company- New hire orientation- Account payable and receivable