Currently working as Customer Sucess Account Manager at GeoPal Solutions - a customizable mobile workforce management application that connects field workers, remote assets and internet of things sensors, leveraging field data to immediately gain actionable insights and increase the productivity, profitability and health and safety compliance of your business.My role within the company consists of driving platform adoption as well as creating and maintaining a knowledge base for new and existing customers. Build deep, trust-based client relationships that consistently lead to increased business and high retention rates. Strong client advocate and partner; work to identify clients’ needs, understand their challenges and resolve complex issues to achieve targeted objectives.
Listed skills include Post Sales, Customer Engagement, Customer Experience, Salesforce.Com, and 5 others.