Customer Success Account Manager
CurrentGeoPal is a customisable mobile workforce management application that connects field workers, remote assets and internet of things sensors, leveraging field data to immediately gain actionable insights and increase the productivity, profitability and health and safety compliance of your business.Our clients include some of the largest Industrial Services, Utility Services, Environmental and Facilities Management companies in the world. We create the core software infrastructure that companies need to mobilize their field-based workforces.GeoPal delivers transformational operational efficiencies through real-time reports and data insights.My role within the company consists of driving platform adoption as well as creating and maintaining a knowledge base for new and existing customers. Build deep, trust-based client relationships that consistently lead to increased business and high retention rates. Strong client advocate and partner; work to identify clients’ needs, understand their challenges, and resolve complex issues to achieve targeted objectives.
