SharePoint Administrator/Single Point of Contact for the Onboarding (OBC) Tool - extensive operational support to the onboarding team and functional groups, providing over 180+ user support, leading Tool training sessions, ongoing troubleshooting and maintenance, active participation in meetings for issue resolution and collaboration with stakeholders for functional tool changes. Change Management Lead - for all OBC Tool users to shift the culture of ownership so that everyone feels proud of their work and is willing to contribute to improved onboarding statistics.Document owner - all onboarding guides and forms, Webpage and Yammer Administrator.Orientation Administrator - lead presenter, content development, and canvassing for stakeholder inputsReporting Lead for OBC metrics and audit reports - dedicated support to Senior Manager for accurate data and presentation development.

Developed processes to ensure alignment with peer teams while streamlining efforts for efficiency, and contributed in peer and team update meetings to share ideas, collaborate and brainstorm ways to consistently improve our methods.Provided recommendations on business process integration, and participated in the development and maintenance of business process integration programs, methods and documentation.Determined appropriate training qualifications for team, scheduled employees accordingly for classroom training, and prepared training reports with respect to staffing and training process.Reviewed and challenged Change Control Forms (CCFs) prior to funding acceptance, and educated the requestors to understand their available funding/headcount in the Master Consolidated File (MCF).Provided recommendations on business process integration and maximized consolidated efforts; interfacing with Project Management Leads, Cost Control, HR and Line Management for process enhancements.Contributed in peer and team update meetings to share ideas, collaborate and brainstorm ways to consistently improve our methods.