Business System Analyst
CurrentImplemented improved documentation systems, ensuring compliance with regulatory standards.Enhanced training efficiency, reducing on-boarding time by 40% and cut down paperwork by 75%.Monitoring and evaluating system performance continuously, while implementing necessary improvements.Collaborating with cross-functional teams to solve business problems.Managing a process re-engineering project to improve and consolidate end-to-end service processesActively participating in corrective action follow-ups for non-conformance events and audits.