Danielle Stevens Email & Phone Number

Working within Roster to update and produce schedules for every counsellor working within On The Line, to meet both contractual and counsellor needs.Daily tasks include:Annual Leave processingRoster adjustmentsInteraction with counsellors, team leaders, managersProviding training manuals and updates on in house systems usedFortnightly payroll.

Footscray, Victoria, Australia

Workforce PlanningTo ensure scheduling meets the requirements of the service lines and funding obligations.Design permanent rosters for each service within budget limitations in consultation with the Finance Business Manager.Develop parameters and guidelines for the management of all requests that impacted the roster including, but not limited to.

I am based at reception at On the Line (formally Crisis Support Services) who deliver confidential 24-hour telephone and online counseling with professionally qualified psychologists and counselors..My duties include: - Meet and greet all visitors- Process mail (receive and despatch) - Process promotional materials - Book travel- Stock take and ordering of.

Working within the First Contact team providing a telephone support service for national job seekers. Providing administration and clerical service as well as delivering a very high level of customer service and communication to internal and external customers, whilst meeting call handling times and targets.

Responsible for the smooth running and management of the Central Administration department. Overseeing a department of 6 team members, ensuring and delivering an exceptionally high level of administrational support for the operational and commercial teams within Alton Towers. Responsible for the employing and training of fixed term staff; staff appraisals.

Uttoxeter, England, United Kingdom

My main role included:creating and booking a personalised worldwide tailor-made holiday, covering all elements from flight and hotel bookings, liaising with both tour operators and clientsDelivering individual service for each client.Development of marketing the business to establish its growth and sustainability in the future.