Danielle Stockamp Email & Phone Number

Seattle, Washington, United States

Seattle, Washington, United States

• Supervise 100+ Housing Program On-Calls• Oversee 3 After Hours Supervisors & Supervise 1 On-Call & After-Hours Assistant• Serve as primary point of contact for all Housing programs, and Shelters, to ensure adequate staffing• Communicate regularly with each Project Manager (or designee) to ensure adequate coverage of staff PTO requests and to fill last minute vacancies• Oversee response to scheduling gaps across programs, including management of bonus shift pay, redeployment pay, and other processes as needed• Review After Hours Phone summary and follow-up with relevant staff on critical incidents• Interview, hire and orient new on-call employees• Supervise/Maintain web-based master schedules for all 14 Housing & 4 Entry Services Shelter Programs• Serve as central W2W point of contact for managers and supervisors. Conduct trainings for Housing Department on W2W regularly or as needed• Coordinate and engage with stakeholders from across the department and agency to develop, train, and follow up on On-Call performance issues, scheduling, and after-hours responses

Seattle, Washington, United States

• Help open the first 40 bed homeless shelter at the West Wing of the King County Correctional Facility • Assist Project Manager in planning, implementation and coordination of West Wing services•Assure compliance with all relevant contract and procedure requirements•Teach and promote core DESC values, crisis intervention and De-escalation skills, and causes and effects of homelessness essential to ensure the safety of clients and staff•Provide individual supervision and consultation for team members, assisting with assessment and goal plan development, behavioral health referrals and staff training•Consult with other staff regarding cases and client issues• Supervise, schedule and evaluate 2 Housing Assistance case managers to ensure effective operation of the West Wing • Coordinate Housing Assistance Case Managers hiring and orientation; assist in the orientation and on-boarding of other West Wing shelter staff

Seattle, Washington, United States

• Provided clinical oversight of client services, focusing on long-term housing retention for supportive housing 75-150 participants• Directly supervised 6-12 Clinical Support Specialist as needed depending on staffing• Responded to mental health, medical or building emergencies and intervene in crisis as necessary• Modeled appropriate behaviors and interactions, enforced policy and crisis intervention when necessary

Greater Seattle Area

-Facilitate engagement of residents through creative, resourceful strategies that build trust and confidence; publicize service availability-Assist Housing Specialists in locating suitable apartment units and completing lease paperwork for new residents-Assist Housing Specialists in working with clients to identify and address potential barriers to successful housing acquisition and maintenance-Develop a Residential Service Plan (RSP) or Goal and Service Plan (GASP) in collaboration with residents, case managers, and other staff, outlining goals and strategies to ensure housing success-Record Housing Service Notes for each resident regularly-Maintain contact with case managers to resolve crises and monitor progress as defined in the RSP or GASP and ensure adequate provision of identified services

Belfair, Washington

• Provide safety and security, and assist in controlling, directing, and monitoring the activities and movement of adult inmates• Maintain records and reports on inmate conduct• Search inmates and their cells for items that are prohibited, including weapons and drugs

San Jose, Ca

• Provide mental health services which assist and support clients in all areas of daily living, rehabilitation & treatment• Assess needs and resources of clients with severe mental illness• Facilitate groups that develop and strengthen life, coping and independent skills• Develop & Implement individual service and treatment plans

Oakland, Ca

• Actively supervised the residential milieu to ensure the safety of residents with mental health disabilities as well as SED youth• Created and implemented a tracking system to capture residential and residents’ finances• Assisted residents with activities of daily living such as bathing, toileting and dressing• Provided a consistent and nurturing environment to clients ages 9-18 with various mental health and behavioral problems• Modeled appropriate behaviors and interactions, enforced policy and crisis intervention when necessary

San Leandro, Ca

• Developed a continuum of culturally relevant activities and services to 30 center based adults with developmental and physical disabilities• Supervised consumers’ activities to encourage independent living• Facilitated a Home Economics class for 15-20 consumers on a weekly basis

Berkeley, Ca

• Administered workshops that helped participants gain employment and permanent housing• Explained and enforced tenant policy and program rules in order to maintain safety and compliance to secure housing• Accurately inputted participant data into the Homeless Management Information System

Human Resources Certificate, Hr Generalist

Hr Generalist Certificate

Bachelor’S Degree, Sociology, 3.0

Activities and Societies: CILSA, Community Services, Hermanas Unidas & HP Program• Received Humanitarian Award in 2008 from the Sociology.