Danielle Storey-Hall Email and Phone Number

Management of global patent and design portfolio including renewals. Member of the Advanced Patent Paralegals Course Working Group.

Provided services in and related to:Global patent and design formalities servicesTraining and development programs for patents, designs and trade marksIPMS data cleaningIPMS implementation, development and upgradesFile auditingProcess review and refinement File archive managementGeneral IP formalities resource

Designed and implemented new patent processes and IP management systems. Brought all patent formalities work in-house, implemented a new IPMS, improved information flow and service levels with service providers, significantly reduced costs (over 290,000 EUR in service charges) and ensured complex, local employment laws were met.

KEY ACHIEVEMENTS • Designed and implemented a Paperless Office for the global patent team• Managed Assignment and Change of Name programmes for the Reckitt Benckiser group• Brought all outsourced patent and design portfolios in-house• Obtained signficant cost savings for patent and design filings, translations, formal drawings, and European patent validations • Negotiated fixed fee schedules with associates• Maintained overseas patent protection in various jurisdictions whilst reducing costs• Implemented cost-tracking systems for preparation of global budget data

Provided support for three patent attorneys, creating and maintaining electronic records for each case and deadline and worked to improve client relationships and office best practice.

KEY ACHIEVEMENTS- Maintenance of the two largest patent and design portfolios protecting rights for Dettol, Harpic and Vanish products including a twelve month period without a dedicated attorney.- Responsibility for the RB assignment programme transferring following the Reckitt & Colman/ Benckiser N.V. merger. - Responsibility for general office management to improve business processes and systems: I introduced a cost-tracking system to aid preparation of global patent budget data. I also aligned the US filing system with the UK department and introduced a file archiving policy. - Conducted recruitment drives, trained and managed new associates and supported them through to successful exam results in the Patent Administrators qualification. - Designed and managed the dept. intranet site.- Drafted Supplier Service Level Agreements.