Danielle Sturm Email & Phone Number

Carlsbad, CA

Manages departmental activities and personnel, along with being accountable for the overall operations of client services and scheduling which lead to a continuous and positive client experience. Works cooperatively throughout all levels of FlightSafety's cross functional business units to successfully support FlightSafety's vision to be the world's.

Greater San Diego Area

Leverages industry/job knowledge and leadership skills to support team members in securing safe, cost-effective and desirable housing and travel solutions for clinicians/physicians; collaborating with department leaders and internal partners to increase operational efficiency and customer satisfaction.-Maintain workload of production. Assesses production.

Greater San Diego Area

Sources and coordinates appropriate, safe, and cost-effective lodging and travel arrangements for Healthcare Professionals (HPs) within the Staff Care brand. As an AMN Brand Ambassador, promotes and endorses AMN's services and company culture to external audiences, including but not limited to potential new team members, the local community and new.

Palomar Airport, Carlsbad, CA

• Assisted advanced flight-training students with hotel accommodations, rental cars, flights, and dining recommendations while providing creative support with business marketing tactics.
• Created customized client confirmation packets and sent out with course manuals
• Initiated pre-arrival phone calls to scheduled clients; assisted with hotels, directions, rental cars, and/or flight reservations
• Designed and proofread postcards and advertisements, working closely with the graphic artist
• Constructed Ad campaigns and Newsletters in Constant Contact
• Handled revenue in QuickBooks and extensively utilized Customer Relationship Management systems

Four Seasons Resort Aviara

• Assisted guests by generating itineraries, taking and delivering messages, selling tickets, handling mail, arranging transportation, booking dining, theater and tour reservations, and other hotel and non-hotel services.
• Used networking and sales skills to promote hotel business and outside vendors
• Created newsletters and brochures for national accounts in the travel industry
• Created pre-arrival itineraries for guests and kept track of details in Concierge Smart system
• Well versed in the travel/tourism industry; hotels, airlines, and other means of transportation
• Trained in professional verbiage and ways of handling challenging situations

Four Seasons Resort Aviara

Provided the first and last impression of the hotel to our guests while displaying a prompt, professional, courteous attitude to all guests and demonstrating the excellence in service.

Bachelor’S Degree, Music

Activities and Societies: Delta Gamma

Education record