Danielle Suarez

Danielle Suarez Email and Phone Number

Strategy and Experience Consultant (Independent)
Austin, TX, US
Danielle Suarez's Location
Santa Paula, California, United States, United States
Danielle Suarez's Contact Details

Danielle Suarez personal email

About Danielle Suarez

Significant developments in the fields of fitness, food, health, and wellness are expected to shape the future decade, like:- Wearables with AI- Holistic health hubs offering preventative scans, blood tests, and pharmaceuticals- Prescription diets as an alternative to pharmaceuticals- Mental fitness through resilience-building activities- And cutting-edge technology that mimics natural electromagnetic fields found in nature and optimizes the transfer of electrons in and around your bodyThere is a growing divide between health as a pill with a price tag and a rediscovery of one's primitive self in the pursuit of well-being. BioCharger NG unlocks your greatest potential and relieves daily irritations by harnessing the power of natural energies. It is designed to transmit energy that stimulates and invigorates the entire body to optimize and improve potential health, wellness, and athletic performance using light, frequency, voltage, and PEMFs.As the Brand and Marketing Manager for BioCharger, I spearhead the development and execution of strategic partnerships and influencer collaborations, managing comprehensive marketing efforts across digital, email, and event platforms to amplify brand visibility and drive mutual success. By overseeing marketing events, digital campaigns, and internal brand assets, I ensure our brand's messaging remains consistent and impactful, contributing to the continued growth and optimization of our innovative products and marketing initiatives.I am also passionate about customer/employee engagement and experience, global travel, women’s health, holistic wellness, and online learning. Please feel free to email me at danielle.suarez@biocharger.com or direct message me via LinkedIn.

Danielle Suarez's Current Company Details
Strategy and Experience Consultant (Independent)
Austin, TX, US
Danielle Suarez Work Experience Details
  • Strategy And Experience Consultant (Independent)
    Austin, Tx, Us
  • Strategy And Experience Consultant (Independent)
    Austin, Tx, Us
  • Biocharger
    Brand And Marketing Manager
    Biocharger
    Santa Barbara, Ca, Us
  • Biocharger
    Brand & Marketing Manager
    Biocharger Mar 2024 - Present
    • Spearhead the development and execution of strategic partnerships and influencer marketing collaborations, enhancing brand visibility and driving mutual success.• Manage comprehensive digital marketing efforts, including email campaigns, social media marketing, and marketing events, to ensure consistent and impactful brand messaging.• Oversee content creation and the maintenance of internal brand assets, optimizing resources for marketing initiatives and product growth.• Direct and optimize marketing campaigns using data analysis and market research, contributing to the ongoing success and market presence of BioCharger's innovative wellness technology.
  • Biocharger
    Strategic Resource Advisor
    Biocharger Jan 2024 - Feb 2024
    I was at the forefront of enhancing the efficiency and effectiveness of our functional teams, refining our strategic plans, ensuring their successful implementation across various teams, and ultimately helping the company achieve and exceed its Key Performance Indicators (KPIs).
  • In Women'S Health
    Member
    In Women'S Health Nov 2023 - Jan 2024
    • Active member of a community of mission-driven leaders passionate about improving the lives of women.• Interact via AI-based tech platform that accelerates women’s health careers through talent development, education, up-skilling, and networking.
  • Intrepid Travel
    Director Of Operations, North America
    Intrepid Travel Aug 2021 - Nov 2023
    • Responsible for building out a Management Team from ground up by hiring, onboarding, and developing a learning strategy for 20+ employees to support enablement and strategic priorities of global business results.• Drive team-wide learning and training initiatives to rally individual career growth and execute company vision.• Monitor accuracy and continually iterate on enterprise business knowledge base using people-centric company data.• Lead and operate 90+ innovative products and collaborate cross-functionally to elevate key feedback to the Customer Experience and Product Teams to maintain an average NPS score of 75 and an overall performance score of 4.8/5.• Manage implementation of global operational policies for 250+ products producing $5m+ in revenue, meeting KPI’s.• Facilitate change management processes and on-going competency checks for company merger and acquisition.
  • Avantstay
    Customer Relations Associate, West Coast
    Avantstay Feb 2021 - Aug 2021
    California, United States
    • Oversaw 80+ AvantStay customer properties with regular collaboration between functional leaders, stakeholders, and executive leadership, aligning incentives and strategic solutions that earned a 9.75/10 customer satisfaction score.• Partnered with Product Team to optimize the visibility of a $16.5 million portfolio in 5 different markets across more than 50 distribution channels to increase customer value and property performance on the AvantStay app.• Contributed to the digital launch and training of a Customer Success technology platform, using data analytics and process improvements to add next-level support, business insights, and structured guidance for 400+ clients.
  • Backroads
    Global Customer Operations Manager
    Backroads Feb 2012 - Feb 2021
    Berkeley, Ca
    • Directed high-quality content and exceptional coordination of 500 inbound and outbound customers annually.• Analyzed customer satisfaction feedback to strategize improvements to support a 75% customer retention standard.• Designed aspects of 40+ unique programs including quality of service, stakeholder partnerships, employee policies and protocols, customer engagement, scheduling, and program budgets for scalable employee and customer operations.• Ranked as a top performer for 8 years and averaged 9.8/10 in program evaluations in the Hospitality Industry’s #1 Active Travel Organization hiring fewer than 8% of candidates.
  • Backroads
    Regional Customer Operations Specialist
    Backroads Sep 2019 - Nov 2020
    • Built and streamlined cost-effective model and systems according to industry best practices by working cross-functionally to optimize $500k of equipment and electronic materials for client-facing business operations. • Created, executed, and liaised with subject matter experts including SOPs and process and policy documents that improved the employee experience through the adoption and integration of cohesive workflows.
  • Backroads
    Global Employee Learning And Development Specialist
    Backroads Jan 2018 - Dec 2019
    • Onboarded and trained over 200 employees drawn from 15+ countries on soft and hard skills including performance standards, industry best practices, cultural principles, customer success, interpersonal communication, and SOPs. • Mentored and coached 25+ new hires in continuous learning and ongoing education around process management using data-driven performance analytics and identifying trends to refine hands-on, engaging training tools.• Defined and delivered comprehensive 3-day in-person Learning & Development training for global employee populations that introduced the adoption of company values, key insights, business requirements, and competencies.• Worked in conjunction with People Operations to strategize on engagement initiatives and recognition to influence employee performance to an all-time high of 9.8/10 and increase retention metrics from 85% to 88%.
  • Backroads
    Global Product Coordinator
    Backroads Feb 2013 - Oct 2018
    • Chaired the design, development, and quality standards of 20 products generating $3M+ in annual gross revenue, scaling the operations and training for each product.• Worked cross-functionally with 5 internal departments to leverage, grow, and optimize the end-user experience by incorporating quality enhancements and cost-saving initiatives through consultative recommendations.• Built and managed relationships with a portfolio of 25+ accounts and achieved a 96% renewal rate.
  • Intrepid Travel
    International Tour Leader
    Intrepid Travel Feb 2011 - Feb 2012
    Santa Rosa, California
    • Led private groups of up to 14 customers on multi-day journeys to 25+ locations throughout the United States and Canada. • Operated daily local transport and excursions and took ownership of restaurant and hotel reservations with a daily budget of up to $5K.• Demonstrated the ability to autonomously handle situations with quick transitions and time-sensitive constraints and maintained performance in the top 25th percentile.
  • The Currituck Club Resort Community
    Assistant Manager Resort Operations
    The Currituck Club Resort Community May 2008 - Jan 2011
    Corolla, North Carolina
    • Spearheaded an onboarding program for 40 new hires and 3 managers according to the SLA of a world-class ClubCorp resort ranked in the top 25 resorts in North Carolina.• Planned, budgeted, and executed weekly resort events and activities as part of a $3K membership amenity package paid for by 100+ resort guests per year.• Launched and coordinated the concept development and business planning of a brand new $1M oceanfront bar and cafe; managed the back-of-house logistics, including food retail teams, inventory, and equipment maintenance.
  • The Campus Special Llc
    Account Executive
    The Campus Special Llc May 2007 - Jan 2008
    Greenville, North Carolina
    • Cultivated and sustained 20 client relationships• Achieved $20K in sales revenue leading to a top 25 ranking out of 150 nationwide account executives• Collaborated across functions to create and distribute a comprehensive coupon book tailored to university students.

Danielle Suarez Skills

Leadership Tourism Public Speaking Travel Management International Touring Guided Tours Tour Planning Tour Management Adventure Travel Outdoor Recreation Customer Relationship Management Operations Management International Travel Team Leadership Leadership Development Sales

Danielle Suarez Education Details

Frequently Asked Questions about Danielle Suarez

What is Danielle Suarez's role at the current company?

Danielle Suarez's current role is Strategy and Experience Consultant (Independent).

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What schools did Danielle Suarez attend?

Danielle Suarez attended East Carolina University.

What skills is Danielle Suarez known for?

Danielle Suarez has skills like Leadership, Tourism, Public Speaking, Travel Management, International Touring, Guided Tours, Tour Planning, Tour Management, Adventure Travel, Outdoor Recreation, Customer Relationship Management, Operations Management.

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