Danielle Susa Email & Phone Number

Sacramento, California, United States

Sacramento, California, United States

● Use Hootsuite to manage internal and external communications for the organization by formulating content strategies across 5 platforms (LinkedIn, Facebook, Instagram, Twitter, Slack).● Lead the creation and publication of Valley Vision’s main bi-weekly newsletter, Vantage Point, which has an audience of 10,000+ subscribers.● Assist in the creation and distribution of regional research polls via SurveyMonkey to gauge Greater Sacramento’s most pressing livability needs.● Analyze data to design and write reports with key takeaways and recommendations for partners in higher education, workforce development, and local/state government.

Sacramento, California, United States

● Maintain and improve relations between a variety of stakeholders and funders such as the City of Sacramento, Sacramento Employment and Training Agency (SETA), Los Rios Community College District, the Centers of Excellence, etc. to support workforce development project initiatives.● Design and administer 2 surveys across the North and Far North regions via Surveymonkey to collect employer input on remote work trends and public transportation needs since the onset of the COVID-19 pandemic.● Create and distribute outreach materials via social media to promote workforce development workshops and trainings.● Organize and schedule large-scale meetings ranging from 4-80+ attendees between internal and external groups through Google Calendar.● Provide training to incoming Project Associates by writing guidebooks, providing virtual lessons, and answering questions to ensure they have the skillset to support the organization’s workforce development project initiatives.● Write program reports, white papers, project overviews, and blogs to detail project progression and encapsulate important event information to share with the public.

Sacramento, California, United States

● As a Senior AmeriCorps Member, collaborates with & supports a team of 10+ First Year AmeriCorps Members to boost confidence and efficiency in service.● Provides daily in-class support (behavior management, tech support, small group tutoring) for 70+ 7th graders in English Language Arts & World History.● Assists with the planning and execution of virtual engagement activities for students & staff (Art Show, Skill Videos, etc.)● Attends weekly training sessions to continuously improve skills in lesson planning, virtual facilitation, social justice knowledge, etc.

Sacramento, California

● Orchestrated 3+ small groups of 7th graders per week who require tutoring in English Language Arts.● Mentored 13 “Focus List” students during and after-school in ELA content and social-emotional enrichment.● Provided daily in-class support (behavior management, small group tutoring) for 80+ 7th graders in English Language Arts.● Collected and analyzed student attendance data for 80+ 7th graders to construct multi-step plans and events to boost daily attendance.● Maintained healthy & professional relationships with a variety of stakeholders (administration, parents, team sponsors) through monthly check-ins, daily phone calls, etc.● As Communications Coordinator, promoted community interest in our school site by showcasing campus events on the team’s official Instagram (@cysac_sthope) and City Year Sacramento’s official Instagram (@cityyearsacramento).● Collaborated with 6 Communications Coordinators from other school sites to develop general branding guidelines.

Sacramento, California, United States

● Collaborated with 7 interns from different host offices through the Asian Pacific Islander American Public Affairs (APAPA) Summer Internship Program to construct & implement a Social Media Toolkit for the purpose of spreading awareness about CA’s Proposition 16.● Conducted research and attended hearings to measure the scale of social & economic impact of key policy areas such as immigration rights, affirmative action, police brutality, etc.● Utilized Microsoft Excel and Notion to create databases for House/Senate contacts and legislation trackers.● Assisted Policy Fellow with the creation & presentation of a 2020 Policy Guide, which focused on 10+ pending bills in the California State Legislature for racial and criminal justice reform.● Planned and co-hosted a Policy Town Hall to promote collaboration & share community resources for 20+ Asian American Native Hawaiian Pacific Islander (AANHPI) advocacy organizations throughout the state.

Austin, Texas

● Maintained the firm’s database by digitizing 4 terabytes of client records, court documents, and correspondence.● Utilized Adobe Suite, Microsoft Excel, and Microsoft Access to increase document retrieval efficiency by 10%.● Trained 2 incoming clerks in alphanumeric organization and legal document comprehension.

Austin, Texas

● Provided stellar customer service while preparing food in a timely manner.● Performed a variety of duties to assist fellow team members and managers, including working the cash register, sanitizing the dining area, training new employees, etc.● Practiced proper food safety protocol.

Austin, Texas Area

● Provided stellar customer service to patrons while preparing food in a timely manner.● Trained new employees in restaurant procedures, food safety, and important values.● Practiced proper food safety protocol.