Danielle Susskind Cook Email & Phone Number

Dallas, Texas, United States

• Guide ERP implementations• Plan and deliver on project and budget schedules• Track and maintain issue and risk logs• Conflict resolution

Dallas, Texas

• Lead projects through successful CRM and ERP implementation• Build and maintain project schedules, resource allocation, risk assessments and budgets• Monitor and present project progress and deliverable status• Break down Statement of Work into actionable tasks and timelines and ensure project is kept in scope

I'm a professional nudger or thorn in someone's side. Virtual events, program rebuilds, software upgrades. I manage the timelines, the teams and keep everyone on track.

Israel

* Provide solutions to clients based on the virtual business platforms, which requires interacting with internal departments to achieve and maintain customer satisfaction* Account Management – maintaining client relationship as lead Manager across multiple events * Create, manage and track project schedules, deliverables and risks* Place the highest priority on providing quality service by ensuring the unique needs of internal/external customers are met* On-boarding and training self service clients on the virtual events (SaaS) platform* Manage status in CRM (Salesforce), work with integrations in Marketo

As a freelancer, I created detailed schedule requirements for the creation and delivery of each event that a client was running. Executing over 100 online trade shows for clients such Unisfair, VirtualEvents365, Performedia. I managed 3-5 client trade shows and schedules simultaneously. Effective communication and coordination with various teams including marketing, design, and development was essential. As a freelancer and business owner it is essential that you offer the products clients are interested in I also created, monitored and designined web content.

* Acquired, organized & managed content for virtual events, ensuring the event requirements, timelines and clients expectations were met. * Coordinated and produced over 500 audio-visual presentations; Created over 300 online booths which promoted interaction and lead generation between clients and visitors to their booths.* Represented client needs to the company's Product and Development teams resulting in product enhancements; Collaborated on upgrades to the company's software which improved functionality, usability and customer satisfaction.* Created online training sessions for over 800 staff and exhibitors to enable on demand training in multiple time zones; Designed and taught in-person staff and client training workshops including development of training documentation.

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