Danielle Sutter Email & Phone Number

Jacksonville, Florida Area

 Responsible and accountable for all phases of the project lifecycle, including planning, managing, and implementing successful projects as well as the end-to-end solution design and QA of technical projects in our Human Capital Management SaaS platform for existing client base utilizing standard cycle-based methodology to ensure the highest quality results Serve as the workflow manager of a cross departmental project team, collaboratively working to deploy revenue generating projects which vary in business process and technical redesign to full scale expansions and new customer implementations by contractual deadlines Create, maintain and communicate project plans while leading status meetings to coordinate resources with all stakeholders while meeting deliverables per timelines derived from in depth requirements gathering meetings, understanding of unique business needs and business processes, technical limitations, best practice approaches and industry standards Communicate project status through consistent and accurate documentation. Articulate scope, timeline and resource changes  Manage multiple projects at different phases of the implementation life cycle at one time

Jacksonville, Florida Area

 Responsible for building and maintaining strong, long-term relationships with clients, manage service partners and Beeline end-users through detailed knowledge of client specific business goals gained through proactive consulting while delivering superior customer service Responsible for managing requirement and business case development, change management and implementing new programs and products that benefit and expand each client’s global workforce Manage and communicate processes through training, client change requests and operational ticketing. Serve as the liaison between the client and internal operational and technical teams

Jacksonville Beach, Fl

 Created pricing contracts and negotiated costs during the project bidding period for potential upcoming jobs Supervised construction of products and set up and managed installations to meet contractual deadlines Maintained relationships between vendors, sales support, shipping and installation companies both foreign and domestic Oversaw between 25-50 projects at any given time ranging between $100,000 to $2,000,000 in overall project costs

Ponte Vedra Beach, Fl

 Responsible for every aspect of guest transactions as the first and last point of contact with guests at the resort Provide superior customer services to all guests, while accommodating special requests Aware of pertinent information related to each group in the hotel including when and where meetings will be held Assisted superiors and managers with their tasks as well as compiling monthly analytics, creation of monthly training standards and conducting new hire training

Laurel, Md

 Responsible for the management of accounts and customer services through receiving deposits and loan payments, caching checks, balancing currency and calculating daily transactions Up sale of Citibank financial products