Provided support in installation of HVAC systems in new construction and renovated homes. Organized materials order, personnel schedule, and development of quality control snag lists. Executed and reconciled purchase orders as well as analyze budgets to meet company’s financial goals. Devised work schedule for workers, including field supervisors, superintendents, and piping manager to improve overall productivity. Organized timeline for rough, trim, and final inspections upon job completion to pinpoint inefficiencies. Processed weekly payroll to ensure employee compensation in a timely manner.

Supported Project Manager, CEO, and COO in planning and development of express car washes. Mediated between internal executive team and external executives, including engineers, attorneys, real estate consultants, and general contractors for compilation of construction plans. Managed overall facets of fees calculation, determination of scope work, and preparation of proposals and contracts for new projects. Collaborated with project manager to formulate and deliver project offers, budgets, cash flows, and initial schedules. Evaluated field inspection reports provided by consultants during life cycle of project to drive well informed decisions. Supported case management and curriculum development to evaluate benefit, cost, and risk of alternative options.

Served as main point of contact for all client interactions and delivery of client service components. Supported clients on suite of 16+ cloud-based software products to save and retrieve files. Managed accounts of 5000+ customers with one to three locations, including billing resolution, contract setup, product analysis, training, and attrition management for 16+ SaaS hospitality products.