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Danielle Taylor is listed as Customer Service Professional at Forward, a company with 284 employees, based in Orlando, Florida, United States. AeroLeads shows a matched LinkedIn profile for Danielle Taylor.
Danielle Taylor previously worked as Care Coordinator at Forward and Scheduling Coordinator at Sourcepoint Mortgage. Danielle Taylor holds Associate Of Arts - Aa, Biology/Biological Sciences, General from Eastern Florida State College.
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I am passionate about Client Success and Account Management and have experience in several areas including quality assurance, customer success management (CRM), and key performance indicators (KPI). Looking forward, I aspire to continue developing these competencies as well as further my experience with software engineering. My excellent communication and interpersonal abilities allow me to be of psychological and emotional support to clientele upper management, and my colleagues.
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A career timeline built from the work history available for this profile.
Remote
-Deliver high-quality remote support via chat, phone,and email-Work collectively with a team of peers to solvecustomer issues and complete clinical andadministrative tasks-Triage high responsibility issues and escalate medicalconcerns while demonstrating empathy and problem-solving skills-Consulting with medical providers on behalf of clients-Build rapport.
-Assisted hundreds of borrowers per week with the home financing process via phone-Met, and often exceeded daily quotas for the scheduling department (Was recognized and awarded several times for outstanding performance)-Researched industry competition and market conditions for use in multiple projects per week-Served as point of contact for over external.
-Managed multiple sales accounts while meeting andexceeding sales goals in the aeronautical sector-Networked with manufacturers to collaborate with myclientele-Maintained rapid service while adhering to urgentdeadlines-Increased sales by obtaining itemized parts requests from potential customers and up-selling based on their needs-Consulting with customers.
Miami-Dade County, Florida, Brevard County, Florida, And Orange County, Florida
-Provided hands on care to residents that included hygiene care, wound care, activities of daily living, cooking, medication reminders, and light cleaning.-I used empathy to build trusting relationships with my residents that helped me provide excellent care.
Miami, Florida, United States
-Apart of managerial team responsible for supervising, directing, and allocating tasks-Trained incoming employees, customer satisfaction, and heavy conflict resolution
Assess and diagnosis merchandise for viable returns, offer alternative products, and encourage customers to purchase upgrades Ensure Associates following company guidelines and policies while exceeding target objectives and customer expectationsFielded customer inquiries regarding available merchandise, sales, current prices, and company policiesAchieved.
I had the responsibility of calling alumni of the university to see if they would be interested in giving back towards the scholarship fund or any other schools or organizations on campus.
Other employees you can reach at goforward.com. View company contacts for 284 employees →
Carol Anschuetz
Colleague at ForwardTawas, Michigan, United States, United States
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AJ
Anuthep Janthapon
Colleague at ForwardBangkok City, Thailand, Thailand
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AP
Anant Pathak
Colleague at ForwardSan Francisco, California, United States, United States
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Amanda Gaddis
Colleague at ForwardWaxhaw, North Carolina, United States, United States
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CG
Chanel Gwynn-Williams
Colleague at ForwardFlorissant, Missouri, United States, United States
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Troy Morris
Colleague at ForwardTyler-Jacksonville Area, United States
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Kerry Pruett
Colleague at ForwardKirbyville, Texas, United States, United States
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Trisha Kimball
Colleague at ForwardOcala, Florida, United States, United States
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ST
Smile To Laugh
Colleague at ForwardBengaluru, Karnataka, India, India
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HQ
Hasnat Qazi
Colleague at ForwardLahore, Punjab, Pakistan, Pakistan
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Quick answers generated from the profile data available on this page.
Danielle Taylor works for Forward.
Danielle Taylor is listed as Customer Service Professional at Forward.
Danielle Taylor is based in Orlando, Florida, United States while working with Forward.
Danielle Taylor has worked for Forward, Sourcepoint Mortgage, Aerobase Group, Various Home Health Agencies, and The Wendy'S Company.
Danielle Taylor's colleagues at Forward include Carol Anschuetz, Anuthep Janthapon, Anant Pathak, Amanda Gaddis, and Chanel Gwynn-Williams.
You can use AeroLeads to view verified contact signals for Danielle Taylor at Forward, including work email, phone, and LinkedIn data when available.
Danielle Taylor holds Associate Of Arts - Aa, Biology/Biological Sciences, General from Eastern Florida State College.
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