Danielle Tedesco Email & Phone Number

Tampa, Florida, US

Mullica Hill, NJ, US

Indianapolis, Indiana, US

• Drove the strategy, roadmap, and implementation scalability of a complex suite of omnichannel Medicare & ACA B2B & B2C digital products, including WCAG compliant white-label QHP sales portals, product APIs, and.
• Collaborated across product teams to successfully launch product integration between Member Portal and Sales Portals, delivering streamlined healthcare plan management via document center-based benefits access, claims.
• Defined and designed a R&D-driven Medicare Suggest POC, with the goal of reducing crisis-driven healthcare costs and improve care by pre-screening and recommending health plans that matched consumers' health needs
• Defined and launched a configurable white-label Medicare Sales Portal serving as a direct-to-consumer & broker-to-consumer platform for health insurers to sell Medicare plans, resulting in increased revenue and user.
• Defined and launched product integration between Salesforce/Dynamics and Sales Portals, allowing for bi-directional real-time creation of Broker leads and updates to Broker-assigned leads allowing for significant.
• Led the standardization efforts of a mobile-first design system spanning various product portfolios, technology teams, and UX departments, with the aim of reduction of development overhead and a cohesive experience

Indianapolis, IN, US

• Built and lead a high-performing regional Professional Services team, including hiring and managing Project Managers and technical CISCO and Microsoft engineers, resulting in successful project delivery and customer.
• Collaborated with sales and solution architect leadership to implement monthly forecasting and trending against resourced projects, resulting in improved financial performance for the region and ensuring alignment with.
• Conducted reconciliation of prior projects resulting in the recovery of significant missing revenue for the region
• Developed and implemented SOPs, streamlining operations for the region and later leading to national adoption

• Lead initiatives for product innovation and enhancements across clients, aiming to elevate overall patient care while minimizing practice management overhead for providers nationwide.
• Provided hands-on support and consultation to medical practices in adopting the client’s EHR Platform, specializing in product support, implementation and HL7 research to improve product functionality and.
• Guided provider offices in maintaining HIPAA compliance through comprehensive risk assessments, while concurrently reviewing and providing up-to-date product manuals covering all regulations and compliance protocols to.
• Developed wireframes and product requirements with critical stakeholders and offshore technology teams to analyze Electronic Health Record (EHR) data (CCD, X12) against MIPS program requirements, facilitating ongoing.
• Developed specifications for the client driven by in-depth research on existing platforms and provider pain points to define a patient-centric and outcome-focused EHR aligned with the HL7 EHR Functional Model, from the.

Stony Brook, New York, US

• Drove the strategy, roadmap, and implementation scalability of enterprise B2B & B2C workflow automation engine products, including BPaaS solutions, that automate critical processes such as EDI normalization.
• Built and scaled a high-performing team of 35 cross-functional Product, UX, BA, and Technology members by focusing on professional development and strategic team assignments to optimize strengths and collaboration
• Drove scalability initiatives for inbound market needs through major improvements to the rules engine powering the product portfolio resulting in increased performance, scalability, and flexibility for the system
• Established thought leadership within the state and federal exchange arena in EDI & compliance, playing a pivotal role in negotiating regulatory policy on behalf of our software and customers
• Led the team to successfully achieve major roadmap initiatives while measuring success and performance in KPIs & OKRs
• Pioneered and launched new product lines, including a comprehensive BI & Analytics Platform for CDP, operations, and sales enablement, API-driven Direct Enrollment (DE) & Enhanced Direct Enrollment (EDE) integration.

Stony Brook, New York, US

• Managed the end-to-end product lifecycle, including ideation, development, launch, and maintenance of the BPaaS automation of Electronic Data Interchange (EDI ANSI X-12) file normalization and underwriting
• Defined and communicated a clear product vision and roadmap, prioritizing product initiatives that aligned with strategic business needs while identifying opportunities for continuous improvement through customer.
• Launched an enrollment reconciliation platform between B2B & B2C partners, increasing from 20% to > 98% for 20M lives
• Led and managed a cross-functional team of 8 including Analysts, Product Managers, FE & BE Engineers, and Data Scientists, fostering a culture of collaboration, innovation, and accountability
• Partnered with Sales, Marketing, Operations, and Leadership stakeholders to understand consumer trends and challenges, to identify opportunities to improve the overall product
• Translated internal OKRs into customer-centric product KPIs, actively measuring product success against these metrics

Stony Brook, New York, US

• Built, trained, and lead a team of Quality Assurance Analysts and Automation Engineers
• Collaborated with the Product Management and Development Teams to confirm that releases met business requirements
• Created and implemented standard operating procedures and test procedures reducing portfolio regression defects by 80%
• Drove initiatives to identify areas for improvement in product usability and consumer experience
• Triaged, prioritized, and estimated timelines of product enhancements and fixes with technology teams

Stony Brook, New York, US

• Consulted with Product Management, Deployment and Development Leads to ensure defects identified were remediated
• Developed test cases to document the validation of new functionality as well as automated test suites
• Hosted live webinars and partnered with technical writers to develop consumer-facing product training
• Initiated research into the root cause of customer problems and brought it to the attention of the appropriate department
• Led the initiative to migrate email-based customer issues to CRM by collaborating with Product Engineering to design and implement an in-house CRM integrated into our core product business engine, optimizing.

Stony Brook, NY, US

• Acted as a liaison with campus researchers to offer technical expertise with the core goal to develop and integrate technology offerings to bride the gaps between the research and IT community.
• Built Stony Brook University’s very first Innovation Center
• Integrated Data Management Plan Tools to support researchers grant requirements.
• Provisioned access to a software through Active Directory administration.
• Provisioned self-service blog and website development through WordPress and Drupal.
• Surveyed researchers regarding their research design, high performance computing, custom application development needs.

Master Of Business Administration - Mba

Bachelor Of Science (Bs) - Technological Systems Management, Specialization In Information Systems

Associate Of Arts And Sciences (A.A.S.), Mathematics